Team Leader - FinOps with Spanish (Ref. No.: 880948)

Place of work
Bratislava, Slovakia
Contract type
full-time

Information about the position

Job description, responsibilities and duties

DESCRIPTION
Amazon is looking for energetic and enthusiastic candidates to join the fast paced world of European Financial Operations in Bratislava. We’re not an average retailer and this is definitely not your average finance position. We’ll give you the opportunity to really make a difference to our business by working on and initiating projects in a fast-paced environment and ultimately delivering results.

The successful candidate will be responsible for leading a team of cash collection analysts in cooperation with our local sales and finance management. As part of our commitment to your development, you will also gain exposure in cross functional and process improvement projects but you can expect your responsibilities to include to:

· managing a team of 3+ analysts.
· conduct performance reviews and ensure team operational readiness.
· participate in hiring decisions
· support career and personal development of staff.
· maintain strong relationships with our clients to ensure timely collections and a high degree of accuracy
· review and monitor A/R Aging Reports, collections targets and send statements and copies of unpaid invoices to customers
· Work with Amazon customers to drive process improvements and resolve escalations and discrepancies
· Standardize processes to ensure capacity for our significant growth.
· Diagnose, improve and fix any issues with our current collections processes
· Continually look at ways to improve the customer experience
· Acting as a communication liaison between our customers, non-retail finance, sales department, lending team, business partnering team.

Salary information

Base pay for this position starts from EUR 1,725 gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2) and Spanish - Upper intermediate (B2)

Personality requirements and skills

BASIC QUALIFICATIONS
· Very dynamic and fluent Spanish & English skills
· Passion for financial operations, open communication and comfort around higher management
· Communicative, willing and able to sort issues and financial data interchange through phone, email and face to face
· Able to present in front of different audiences~ ·
· Passion for financial operations, open communication and comfort around higher management
· Communicative, willing and able to sort issues and financial data interchange through phone, email and face to face
· Able to present in front of different audiences

PREFERRED QUALIFICATIONS
· Prior people managerial experience
· Degree in Finance, Accounting, Business Studies or other directly related areas
· Previous Account Receivables, Customer Care, or other customer facing department experience
· Previous experience in remote teams, being in contact with customers through phone and/or email

Advertiser

Brief description of the company

At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.

Amazon opened a center in Slovakia in 2011 creating over 1000 new jobs till today. The new center is operated by Amazon /Slovakia/ s.r.o. and is located at the Park One office center (Namestie 1.maja, Bratislava). Currently there are divisions like Vendor Contact Management, Financial Operations, Payroll, Listing Specialists, Catalog, Amazon Media Group, Mass Vendor Recruitment and more. We even have virtual roles with possibility to work from home.

All open positions together with a job description and contact details can be found on www.amazon.jobs.

Number of employees

1000 an more employees

Company address

Amazon /Slovakia/ s.r.o.
Námestie 1. mája 18
811 06 Bratislava
Slovakia
http://www.amazon.jobs

Contact

Contact person: Jana Koudova
E-mail: send CV
ID: 3771072   Datum zveřejnění: 24.9.2019   Základní složka mzdy (brutto) a další odměny:   Base pay for this position starts from EUR 1,725 gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated