Translation Team Manager

A translation team manager sets the vision, direction, and culture of their teams whilst finding ways to work towards Amazon’s mission of being the most customer-centric company on earth. Does growing talent, leading translation and non-translation projects, and driving exceptional results in a fast paced, ever changing, continuously growing environment excite you? Then take a further look into the responsibilities of the translation team manager.

As a translation team manager, key responsibilities include but are not limited to:

· Supervising a team of 2-6 Translation Specialists responsible for post-edition, quality assessment, mapping and translation for ASIN product detail pages and other linguistic projects for Amazon internal customers.
· Measuring and managing team performance and providing regular feedback and performance coaching to direct reports.
· Identifying barriers to accuracy, productivity, and quality, creating and driving plans to address them.
· Ownership of inter- and cross-departmental projects, identifying process improvement opportunities, solving complex issues and proactively managing stakeholders’ needs.
· Development, analysis and improvement of new strategies, projects and procedures to meet short- and long-term goals.
· Resource management and hiring: build staffing and capacity plans and monitor progress against plan.
· Coach and develop Translation Specialists for job enrichment opportunities and internal promotions.
· Creating an inspiring team culture in alignment with the leadership principles, and based on open communication, inclusion and high levels of job satisfaction.