SFP Credit Specialist

Amazon /Slovakia/ s.r.o.

Place of work
Bratislava, Slovakia
Contract type
full-time
Wage (gross)
1 250 EUR/monthBase pay for this position starts from EUR 1.250 gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development.

Information about the position

Job description, responsibilities and duties

DESCRIPTION
With Seller Fulfilled Prime, Sellers in Amazon’s Marketplace can make their products eligible for the Prime badge, while fulfilling orders from their own warehouse. Enabling this option for Sellers while upholding Amazon’s high standard for the Prime customer experience requires fast and reliable shipping services.
In this role, you will define reimbursement policy and requirements and support our sellers on a daily basis.
To help support the EU Markeplace initiatives supporting both our Sellers and Customer experience, the ideal candidate will drive merchant compliance via creation of multiple cases, coaching merchants and reporting key learning to the business teams, product teams and Seller Support.
SFP Credit Specialist's responsibilities include:
- Working on continuous program improvements and identifying the opportunities for process enhancements;
- Enforcing internal and external adherence to established policies;
- Driving quality within the reimbursement process;
- Analysis of data sets, gathering the inputs and structuring the outputs into the reports.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

BASIC QUALIFICATIONS
- Bachelor’s Degree in a related field;
- Good analytical, verbal and written communication skills;
- Demonstrated problem solving;
- Strong business judgement;
- Good team player and the ability to work with a wide cross-section of people in various location;
- Fluent English (any additional language is an advantage);
Good Microsoft Office/PC skills, including good working knowledge of Excel

PREFERRED QUALIFICATIONS
- At least B1 proficiency in German language;
- Experience working in a cross-functional capacity and a proven track record of delivering operational excellence

Advertiser

Brief description of the company

At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.

All open positions together with a job description and contact details can be found on www.amazon.jobs.

Number of employees

1000 and more employees
ID: 3944255  Datum zveřejnění: 26.8.2020  Spodní hranice mzdy (brutto): 1 250 EUR/month