Payroll Learning and Experience Program Manager

Amazon /Slovakia/ s.r.o.

Place of work
Bratislava, Slovakia
Contract type
full-time
Wage (gross)
2 300 EUR/month

Information about the position

Job description, responsibilities and duties

Successful candidates will have Learning and Development and/or Customer Service experience, be detail driven, have excellent problem solving abilities, and have successfully developed and managed new programs centered on these areas. You should not only be passionate about delivering extensible, on-time solutions, but should also be obsessed with contributing to the development of high-performance teams through rigorous planning, disciplined attention to performance metrics, continuous process improvement and mentorship. You should have experience working with SME’s across multiple geographies, and using data to advance ideas and influence others. Finally, having a track record of project management in the area of learning and development, thinking big and setting a bold direction for the future is a must.

Role Responsibilities:

· Define and develop the Learning & Experience program strategies and processes to develop the expertise of our internal teams and external partners.
· Lead your team to analyze business needs, prioritize program roadmaps, then design and develop the programs and associated curriculum and training materials to meet those needs.
· Lead your team to measure, evaluate and report on the effectiveness and business impact of your learning programs and employee experience initiatives.
· Drive innovation and break through improvements in your team’s processes and practices.
· Identify the tools and technology choices that will provide ways to scale your programs and improve learning effectiveness and employee experience
· Partner with other Amazon training teams to leverage existing content and programs.
· Work with operations teams to drive improvements in all customer experience metrics
· Create and manage the communication strategy for promoting and highlighting your strategy, priorities, and the status of your team’s roadmaps.
· Lead your team to manage multiple projects and programs concurrently.
· Hire, develop and support the training and professional growth of your own team members.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Personality requirements and skills

· Bachelor's degree in Finance, Accounting, Business or related field
· 6+ years of relevant finance/accounting experience
· Project leadership and delivery experience
· Experience leading remote global teams

Advertiser

Brief description of the company

At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.

Amazon opened a center in Slovakia in 2011 creating over 1000 new jobs till today. The new center is operated by Amazon /Slovakia/ s.r.o. and is located at
Twin City Tower( Mlynské Nivy 10). Currently there are divisions like Vendor Contact Management, Financial Operations, Payroll, Listing Specialists, Catalog, Amazon Media Group, Mass Vendor Recruitment and more. We even have virtual roles with possibility to work from home.

All open positions together with a job description and contact details can be found on www.amazon.jobs.

Number of employees

1000 and more employees

Company address

Amazon /Slovakia/ s.r.o.
Mlynské Nivy 10
821 09 Bratislava-Staré Mesto
Slovakia
http://www.amazon.jobs

Contact

Kontaktní osoba: Michal Pistovcak
E-mail: poslat životopis
ID: 4017217  Datum zveřejnění: 7.1.2021  Spodní hranice mzdy (brutto): 2 300 EUR/month