Payroll Experience Specialist

Amazon /Slovakia/ s.r.o.

Place of work
Bratislava, Slovakia
Contract type
Wage (gross)
2 000 EUR/month

Information about the position

Job description, responsibilities and duties

Successful candidates will have Employee Experience or Customer Service experience, be detail driven, have excellent problem solving abilities, and have successfully worked on programs centred on these areas. You should not only be passionate about delivering extensible, on-time solutions, but should also be obsessed with contributing to the success of high-performance teams through disciplined attention to performance metrics, continuous process improvement, and mentorship. You will have experience working with SME’s across multiple geographies and using data to advance ideas and influence others.

Role Responsibilities:
· Understand what is driving customer engagement and identify opportunities to reduce this
· Monitor accuracy, timeliness and efficiency of our customer engagement
· Report and document deficiencies and/or inconsistencies in procedures, which affect quality or create potential problem situations, working with Operations teams on resolutions
· Provide one on one coaching or training recommendations to Operations teams on areas requiring improvement
· Remain abreast of current procedures and changes
· Drive innovation and break through improvements in your team’s processes and practices
· Identify the tools and technology choices that will provide ways to scale your programs and improve the employee experience

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

· Project leadership and delivery experience
· Experience working on global teams
· Ability to successfully manage multiple competing priorities simultaneously
· Demonstrated ability of participating in milestone driven projects


Brief description of the company

At, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.

Amazon opened a center in Slovakia in 2011 creating over 1000 new jobs till today. The new center is operated by Amazon /Slovakia/ s.r.o. and is located at
Twin City Tower( Mlynské Nivy 10). Currently there are divisions like Vendor Contact Management, Financial Operations, Payroll, Listing Specialists, Catalog, Amazon Media Group, Mass Vendor Recruitment and more. We even have virtual roles with possibility to work from home.

All open positions together with a job description and contact details can be found on

Number of employees

1000 and more employees

Company address

Amazon /Slovakia/ s.r.o.
Mlynské Nivy 10
821 09 Bratislava-Staré Mesto


Kontaktní osoba: Michal Pistovcak
E-mail: poslat životopis
ID: 4017325  Datum zveřejnění: 7.1.2021  Spodní hranice mzdy (brutto): 2 000 EUR/month