Process Improvement Specialist

Amazon /Slovakia/ s.r.o.

Place of work
Bratislava, Slovakia
Contract type
Wage (gross)
2 200 EUR/monthBase pay for this position starts from EUR 2200 gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development.

Information about the position

Job description, responsibilities and duties

We are looking for a Process Improvement Specialist to join the FBA (Fulfilment by Amazon) Defect Reduction team in Bratislava (Slovakia). In this role, you will be responsible to analyze defects in our Fulfilment Centre (FC) operations, partner with various business, operations, and tech stakeholders worldwide, and secure their alignment to drive actions based on your data driven recommendations. You will also work closely with FBA Operations and Supply chain team to help drive various programs reducing Supply Chain defects and costs for Amazon.
The candidate should be able to work in a cross functional, fast-paced, ambiguous environment and must have strong analytical, program management, and communication skills. Also, you must be having a proven track record of inventing in a complex environment and leveraging multi-layered analysis to deliver results.
This role can be based in either Bratislava's Amazon office or may be based virtually in another eastern EU country such as Poland, Romania and Czech Republic provided applicable conditions are fulfilled.

Key responsibilities include:
· Conduct quantitative and qualitative deep-dives on inventory and Operation processes, metrics, and trends to identify actionable root causes
· Correlating different input and output metrics to establish mechanisms and drive improvements in various processes
· Communicating with cross-functional stakeholders to suggest data driven improvements and drive changes with business, FC Operations, product and engineering teams to reduce defects and save supply chain costs

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Bachelor's or Master’s degree in Computer Science, Engineering, Operations Research, Math, Statistics, Finance, Economics or similar

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

· Bachelor's or Master’s degree in Computer Science, Engineering, Operations Research, Math, Statistics, Finance, Economics or similar
· Intermediate knowledge in Excel and basic knowledge in SQL
· Strong urge to explore input and output data/metrics and drive solutions through logical reasoning and data interpretation skills
· Strong analytical, interpersonal and communication skills with demonstrated ability to engage with various stakeholders and be impactful in difficult situations
· Proven ability to work effectively for tight deadlines in a fast-paced environment
· Good proficiency in English language, both verbal and written
· Experience in managing projects with complexity.

· PMP Certified
· A good exposure in Supply Chain vertical.


Brief description of the company

At, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.

Amazon opened a center in Slovakia in 2011 creating over 1000 new jobs till today. The new center is operated by Amazon /Slovakia/ s.r.o. and is located at
Twin City Tower( Mlynské Nivy 10). Currently there are divisions like Vendor Contact Management, Financial Operations, Payroll, Listing Specialists, Catalog, Amazon Media Group, Mass Vendor Recruitment and more. We even have virtual roles with possibility to work from home.

All open positions together with a job description and contact details can be found on

Number of employees

1000 and more employees

Company address

Amazon /Slovakia/ s.r.o.
Mlynské Nivy 10
821 09 Bratislava-Staré Mesto


Kontaktní osoba: Jana Koudova
E-mail: poslat životopis
ID: 4033104  Datum zveřejnění: 12.2.2021  Spodní hranice mzdy (brutto): 2 200 EUR/month