Vendor Manager

The Payroll Vendor Manager, EMEA, is responsible for the payroll vendor selection, relationships and vendor management in some or all countries in EMEA. This position will help oversee the performance of payroll service providers (vendors) and keep all agreements current. The incumbent is required to build strong relationships with Legal, Finance Operations, Tech, Compliance, HR and regional payroll operations teams.

This broad role is a not only a relationship management role with up to 30% international travel it also focuses on Operational Excellence by partnering with Lean Six Sigma Black Belt team members to support continuous improvement of Amazon processes, aligning them with customer requirements, and delivering positive impacts in controllership, quality and cost savings. This role may expand beyond the payroll space to support internal partners in FinOps and HR as needed. This position will initially have no direct reports.

Responsibilities include but are not limited to:
· Managing payroll vendor selection, working independently on small/medium countries and supporting larger countries.
· Driving need based market research activities.
· Negotiating and maintaining new and existing vendor contracts ensuring reduction of cost per payslip and alignment with Amazon’s compliance and control requirements. Working independently on small/medium complex negotiations and supporting larger complex negotiations.
· Cultivate and maintain relationships with vendors by communicating with them frequently to answer questions and check their satisfaction levels.
· Analyze and develop vendor performance data to support vendor governance.
· Analyzing vendor cost and driving cost improvement for multiple countries, monitoring monthly spending patterns and identifying exceptions and areas for potential improvement.
· Provides input to management to inform longer-term, global, vendor strategy.
· Deep diving customer pain points in a country and making recommendations for scalable solutions.
· Responding to escalations in a timely manner.
· Promoting Amazon culture in vendors to align principles, mindset and delivery.
· Supporting continued development of materials, techniques, and metrics to identify opportunities to improve VM tools, systems, and processes.
· Building and maintaining knowledge management tools such as wikis and shared drives.