Recovery Program Adoption Specialist

Place of work
Bratislava, Slovakia
Contract type
full-time
Wage (gross)
1 650 EUR/monthBase pay for this position starts from EUR 1650 gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development

Information about the position

Job description, responsibilities and duties

With Fulfillment by Amazon, Amazon’s new and innovative service offering, any merchant can send inventory directly to Amazon, where it is stored and managed in one of our modern, secured facilities. Merchants may list items for sale on Amazon or use other sales channels such as their own website or third party shopping/ auction websites. When orders are received, Amazon will professionally pick, pack and ship the product direct to a merchant’s customer. In addition, Amazon takes full responsibility for servicing the merchant’s customers and handles all customer returns as required, thus offering end to end fulfillment and customer service experience.

Zero Waste is an ambitious Amazon mission to help Sellers recover value while creating more sustainable and responsible disposition channels to eliminate product waste. As part of our ongoing commitment to sustainability, Amazon Seller Services Europe is hiring a FBA Recovery Program Adoption Specialist.

Scope of the role:
· Collaborate with the EU FBA Recovery Services central Product/Program Management team to drive seller adoption of our programs
· Track seller adoption on a weekly basis and derive actionable insights from data
· Collaborate with Account Management network to develop and implement a Sellers feedback mechanism, this includes conducting interviews as part of our “voice of seller” initiative
· Support our Account Management network providing the list of top eligible sellers by program,
· Create external communication content for sellers (and work with partner legal & editorial teams to approve it)
· Define and implement a mechanism to track customer feedback and derive actionable insights

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Other knowledge

Microsoft Excel - advanced

Number of years of experience

2

Personality requirements and skills

BASIC QUALIFICATIONS
· Ability to build strong relationships with stakeholders and key partners for the program
· Excellent communication skills in English (written and verbal)
· Ability to roll up sleeves and operate as an individual contributor to get the job done; at the same time be able to guide stakeholders toward an objective.
· Proficient in excel
· 2+ years or relevant professional experience



PREFERRED QUALIFICATIONS
· 3+ years experience in content creation, marketing or other related role
· Ability to automate the repetitive tasks and standardize the process
· Experience in data analysis, SQL knowledge

Advertiser

Brief description of the company

At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.

Amazon opened a center in Slovakia in 2011 creating over 1000 new jobs till today. The new center is operated by Amazon /Slovakia/ s.r.o. and is located at
Twin City Tower( Mlynské Nivy 10). Currently there are divisions like Vendor Contact Management, Financial Operations, Payroll, Listing Specialists, Catalog, Amazon Media Group, Mass Vendor Recruitment and more. We even have virtual roles with possibility to work from home.

All open positions together with a job description and contact details can be found on www.amazon.jobs.

Number of employees

1000 and more employees

Company address

Amazon /Slovakia/ s.r.o.
Mlynské Nivy 10
821 09 Bratislava-Staré Mesto
Slovakia
http://www.amazon.jobs

Contact

Kontaktní osoba: Jana Koudova
E-mail: poslat životopis
ID: 4094728  Datum zveřejnění: 2.6.2021  Spodní hranice mzdy (brutto): 1 650 EUR/month