Onboarding Specialist with Polish - Amazon Advertising

Place of work
Bratislava, Slovakia
Contract type
full-time
Wage (gross)
1 300 EUR/month

Information about the position

Job description, responsibilities and duties

Are you passionate about Marketing and Digital Advertising, and wish to work within a diverse and international team who are challenging the status quo of the E-commerce world? Come join us and become part of a team dedicated to creating and optimizing solutions that support our Advertisers achieve their goals.

Advertiser Success Team (AST) works with sponsored ads which are at the center of Amazon Advertising. Help advertisers find, attract, and engage millions of Amazon customers at every stage of their journey.

As an Onboarding Specialist you will help new and existing advertisers understand the scope within Amazon Advertising programs to grow their business.

Working with new advertisers, you will be responsible to enable them identify the advertising business opportunities, review their product listings, create advertising campaigns, and help them adopt high value actions on their account to influence their success in advertising.

You will work with a wide range of businesses to eliminate blockers to an advertiser’s success while driving greater commitment and results.

To be successful in this role, you should be an effective communicator, quick to learn new tools and systems and flexible in the face of changes.

Core responsibilities include:
· Adheres to standard work instructions (SOPs) and ensures no deviations from the standard operating procedures
· Serves as main point of contact for advertisers and act as an enabler to Sales & Marketing initiatives via 1:1 outreach programs
· Provide Onboarding support along with setting up campaigns for new and existing Advertisers
· Provide Onboarding and lightweight optimization support for new and existing Advertisers
· Understand Performance Advertising and uses various tools and techniques to fix campaign set-up and provide related optimization support
· Provide education to Advertisers on Amazon Advertising products via 1:1 programs and online trainings
· Respond promptly & accurately to advertiser queries and help them resolve issues with regards to their campaigns
· Identify common blockers faced by new and existing Advertisers and provide feedback to the marketing and product development teams to improve advertiser experience
· Identify opportunities to improve Amazon products based on customer feedback, data reviews, and feature gaps with key products

Information about the selection process

Once your application has been submitted, please log in and complete the online assessment

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1) and Polish - Upper intermediate (B2)

Personality requirements and skills

BASIC QUALIFICATIONS
· Bachelor degree and/or 6 months related work experience
· Fluency in English and Polish (in respect to writing, reading, speaking and communication)
· Superior verbal and written communication skills
· Working knowledge of Microsoft Office Applications (Access, Excel, Power Point and Word)
· Able to work in a diverse team

PREFERRED QUALIFICATIONS
· 2+ years experience in the online advertising, sales, marketing, and/or e-commerce space
· Master's or Bachelor's degree in Digital Advertising, Marketing, Business or related field
· Experience within EU Student Programs Teams or business internships
· Experience with managing global clients along with owning their performance goals
· Experience interpreting data and making business recommendations
· Demonstrated high attention to detail and proven ability to manage multiple priorities simultaneously
· Passion for online advertising and a track record of delivering results
· Google Ad Words / Bing Ads certification will be added benefit

Advertiser

Brief description of the company

At Amazon.com, we're working to be the most customer-centric company on the Earth. To get there, we need exceptionally talented, bright, and result driven people.

Amazon opened a center in Slovakia in 2011 creating over 1000 new jobs till today. The new center is operated by Amazon /Slovakia/ s.r.o. and is located at
Twin City Tower( Mlynské Nivy 10). Currently there are divisions like Vendor Contact Management, Financial Operations, Payroll, Listing Specialists, Catalog, Amazon Media Group, Mass Vendor Recruitment and more. We even have virtual roles with possibility to work from home.

All open positions together with a job description and contact details can be found on www.amazon.jobs.

Number of employees

1000 and more employees

Company address

Amazon /Slovakia/ s.r.o.
Mlynské Nivy 10
82109 Bratislava-Staré Mesto
Slovakia
http://www.amazon.jobs

Contact

Kontaktní osoba: Tiana Tomic
E-mail: poslat životopis
ID: 4127552  Datum zveřejnění: 22.7.2021  Spodní hranice mzdy (brutto): 1 300 EUR/month