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Network Control Specialist - 24/7
AT&T Global Network Services Czech Republic
Place of work
Palachovo Namesti 726/2, - Brno, Brno - City
Palachovo Namesti 726/2, - Brno, Brno - City
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Responsible for offering support to vendors performing maintenance or new installation of equipment on AT&T cell sites.
*Register and document in the NFSD ticketing data base all the activities performed on cell sites national wide;
*Perform pre and post health checks for all equipment co-located at a cell site to ensure that upon completion of the work, the overall status is at least as good as it was prior to the performed activity;
*Operate with AOTS-CTS tickets to suppress alarms on sites during the planned maintenance work;
*Lock and unlock equipments in various technologies (UMTS and LTE) and in multi-vendor OSSs such as Nokia, Siemens, Nortel, Ericsson and Alcatel-Lucent;
*Troubleshoot new alarms either remotely or by guiding the vendor in order to solve the fault and clear the alarm;
*Retrieve and analyze quality indicators like RSSI, VSWR and KPIs to determine a cell’s performance;
*Collaborate with other departments to escalate trouble tickets created for alarms that could not be solved by us nor the vendor after the work was completed
*Register and document in the NFSD ticketing data base all the activities performed on cell sites national wide;
*Perform pre and post health checks for all equipment co-located at a cell site to ensure that upon completion of the work, the overall status is at least as good as it was prior to the performed activity;
*Operate with AOTS-CTS tickets to suppress alarms on sites during the planned maintenance work;
*Lock and unlock equipments in various technologies (UMTS and LTE) and in multi-vendor OSSs such as Nokia, Siemens, Nortel, Ericsson and Alcatel-Lucent;
*Troubleshoot new alarms either remotely or by guiding the vendor in order to solve the fault and clear the alarm;
*Retrieve and analyze quality indicators like RSSI, VSWR and KPIs to determine a cell’s performance;
*Collaborate with other departments to escalate trouble tickets created for alarms that could not be solved by us nor the vendor after the work was completed
Employee perks, benefits
Some benefits within AT&T are:
• Compensation for income loss due to sickness
• Group Life and Health Insurance, private medical program
• Learning opportunities through the curriculum at AT&T University
• Discounts at local businesses
• Annual bonus
• Sport & Culture
• Numerous lifestyle discounts
• Company events
• Compensation for income loss due to sickness
• Group Life and Health Insurance, private medical program
• Learning opportunities through the curriculum at AT&T University
• Discounts at local businesses
• Annual bonus
• Sport & Culture
• Numerous lifestyle discounts
• Company events
Information about the selection process
Additional Information:
24/7 environment
3 shift model,
Regular night and weekend shifts included
24/7 environment
3 shift model,
Regular night and weekend shifts included
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Advanced (C1)
Personality requirements and skills
*Fluent in spoken and written English
*Basic networking
*RAN experience is an advantage
*Knowledge of 2G, UMTS and LTE is an advantage
*CCNA is an advantage
*Basic networking
*RAN experience is an advantage
*Knowledge of 2G, UMTS and LTE is an advantage
*CCNA is an advantage
Advertiser
Brief description of the company
Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.
ID: 2972307
Datum zveřejnění: 25.9.2017
2017-09-25
lokalita: Brno - City Pozice: Customer Support Specialist, IT Network Administrator, IT/Technical Support Specialist Společnost: AT&T Global Network Services Czech Republic