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Technical Specialist - Network Services Provisioning
AT&T Global Network Services Czech Republic
Place of work
Brno-střed, Czechia
Brno-střed, Czechia
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Responsibilities:
- problem identification, isolation and repair on worldwide AT&T network
- platforms in scope include cloud based solutions, Linux based virtual gateways, physical Linux based gateways, LAN/WAN based on Cisco
- support of Linux based machines providing authentication for AT&T Remote Access Services (ANIRA, AT&T VPN, AVTS)
- cooperates with other AT&T teams, 3rd party vendors and ISPs, while working on incident resolutions
- provide reactive and proactive support as Tier 2 with Tier 3 located in USA
- no direct work with end customers
Key Competencies and Skills:
- 2+ years of experience with technical support
- basic networking knowledge (CCNA level knowledge)
- ability to operate with Linux/Unix OS
- knowledge of Cisco and Juniper
- experience with Cloud is a plus (Microsoft Azure)
- excellent verbal and written English communication skills (extensively working with on site support in US/MOW)
- ability to work in 24/7 environment
Additional Information:
3-shift pattern rotation with 8 or 12 hours shifts
- problem identification, isolation and repair on worldwide AT&T network
- platforms in scope include cloud based solutions, Linux based virtual gateways, physical Linux based gateways, LAN/WAN based on Cisco
- support of Linux based machines providing authentication for AT&T Remote Access Services (ANIRA, AT&T VPN, AVTS)
- cooperates with other AT&T teams, 3rd party vendors and ISPs, while working on incident resolutions
- provide reactive and proactive support as Tier 2 with Tier 3 located in USA
- no direct work with end customers
Key Competencies and Skills:
- 2+ years of experience with technical support
- basic networking knowledge (CCNA level knowledge)
- ability to operate with Linux/Unix OS
- knowledge of Cisco and Juniper
- experience with Cloud is a plus (Microsoft Azure)
- excellent verbal and written English communication skills (extensively working with on site support in US/MOW)
- ability to work in 24/7 environment
Additional Information:
3-shift pattern rotation with 8 or 12 hours shifts
Employee perks, benefits
- meal vouchers
- compensation for income loss due to sickness
- contribution to culture, sport leisure events
- 25 days of vacation
- contribution to life insurance
- health care
- cafeteria program (after 1 year)
- discounts on various products/in various
- team events, team buildings
- compensation for income loss due to sickness
- contribution to culture, sport leisure events
- 25 days of vacation
- contribution to life insurance
- health care
- cafeteria program (after 1 year)
- discounts on various products/in various
- team events, team buildings
Information about the selection process
Position is suitable for experienced 1st (1.5) level technicians with proved knowledge of internet working principles, knowledge of Cisco and Juniper equipment and experience with Linux/Unix based systems.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
- demonstrate ability to learn new technologies
- effective problem solving skills, highly motivated
- ability to work as a team member
- comfortable working in structured, fast paced environment
- effective problem solving skills, highly motivated
- ability to work as a team member
- comfortable working in structured, fast paced environment
Advertiser
Brief description of the company
Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.
ID: 3583171
Datum zveřejnění: 22.1.2019
2019-01-22
lokalita: Brno - City Pozice: IT Network Administrator, IT System Administrator, Network and Service Operation Specialist, Network Strategy Specialist, Systems Administrator Společnost: AT&T Global Network Services Czech Republic