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Process & Development Engineer in MSS team
AT&T Global Network Services Slovakia
Place of work
Bratislava, Slovakia
Bratislava, Slovakia
Contract type
full-time
full-time
Wage (gross)
Salary from 1760 € brutto per month. Actual salary is likely to be higher based on skills, knowledge and experience.
Salary from 1760 € brutto per month. Actual salary is likely to be higher based on skills, knowledge and experience.
Information about the position
Job description, responsibilities and duties
The Managed Security Services (MSS) Process Development & Gatekeeper Engineer (PDGE) position is semi-technical position requiring a blended set of project skills and in addition a bit of programming and networking knowledge.
The individual will be responsible for process development, improvement and process maintenance for MSS department along with gatekeeping and workload redistribution for the larger MSS team based on guidelines and team-specific rules. The MSS PDGE must understand the relationship and impacts that the processes and tools they help build and maintain have to the connecting services and team’s scope of work. The role requires experience of directly engaging with internal and external teams on challenging issues and solving related problems. This position offers interesting work experience for someone who likes to demonstrate and also develop project, process and also a bit of technical skills.
The job will require the individual to be flexible with work hours to cover multiple time zones (nights, weekends and possible holidays) in supporting global team.
Individual should focus also on gathering, analyzing, and validating customer requirements, team requirements and based on that adjust requirements for procedural updates and overall workload management/gatekeeping for the team.
Define project scope and objectives, guides activities of a project/program team including delegating tasks to team members, identifies resources, and establishes master timeline for deliverables.
Develop detailed work plans, schedules, estimates, resource plans, and status reports.
Conduct project/program meetings and is responsible for project/program tracking and analysis.
Ensure adherences to quality standards and reviews project/program deliverables.
The individual will be responsible for process development, improvement and process maintenance for MSS department along with gatekeeping and workload redistribution for the larger MSS team based on guidelines and team-specific rules. The MSS PDGE must understand the relationship and impacts that the processes and tools they help build and maintain have to the connecting services and team’s scope of work. The role requires experience of directly engaging with internal and external teams on challenging issues and solving related problems. This position offers interesting work experience for someone who likes to demonstrate and also develop project, process and also a bit of technical skills.
The job will require the individual to be flexible with work hours to cover multiple time zones (nights, weekends and possible holidays) in supporting global team.
Individual should focus also on gathering, analyzing, and validating customer requirements, team requirements and based on that adjust requirements for procedural updates and overall workload management/gatekeeping for the team.
Define project scope and objectives, guides activities of a project/program team including delegating tasks to team members, identifies resources, and establishes master timeline for deliverables.
Develop detailed work plans, schedules, estimates, resource plans, and status reports.
Conduct project/program meetings and is responsible for project/program tracking and analysis.
Ensure adherences to quality standards and reviews project/program deliverables.
Information about the selection process
The job will require the individual to be flexible with work hours to cover multiple time zones (nights, weekends and possible holidays) in enabling Global customers.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
We are seeking:
- a flexible process engineer with strong project skills and a bit of programming and networking knowledge.
- a strong team player with excellent communication and project management skills
- a self-starter with the ability to complete work with minimal guidance and supervision.
- well-organized person capable of working successfully on multiple projects at the same time while maintaining the highest level of detailed quality.
- candidate who is able to follow processes, but also contribute to an environment of continuous improvement.
- a problem-solver, confident communicator with the ability to communicate effectively
- a self-motivated, proactive and willing to take ownership of issues and drive them to timely and successful resolution with a minimum of supervision.
With following skills:
- Excellent written and spoken English is required
- Experience in process development and process maintenance
- Simple programming skills (SQL, PHP, Javascript) welcomed/ability to learn these skills
- Strong Excel skills
- Basic knowledge of Networking, OSI model and TCP/IP protocol is very helpful
- Project management experience welcomed
- PC literate with experience using a range of software packages (Spreadsheets, Outlook email, Web databases, etc.)
- a flexible process engineer with strong project skills and a bit of programming and networking knowledge.
- a strong team player with excellent communication and project management skills
- a self-starter with the ability to complete work with minimal guidance and supervision.
- well-organized person capable of working successfully on multiple projects at the same time while maintaining the highest level of detailed quality.
- candidate who is able to follow processes, but also contribute to an environment of continuous improvement.
- a problem-solver, confident communicator with the ability to communicate effectively
- a self-motivated, proactive and willing to take ownership of issues and drive them to timely and successful resolution with a minimum of supervision.
With following skills:
- Excellent written and spoken English is required
- Experience in process development and process maintenance
- Simple programming skills (SQL, PHP, Javascript) welcomed/ability to learn these skills
- Strong Excel skills
- Basic knowledge of Networking, OSI model and TCP/IP protocol is very helpful
- Project management experience welcomed
- PC literate with experience using a range of software packages (Spreadsheets, Outlook email, Web databases, etc.)
Advertiser
Brief description of the company
Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.
ID: 3367217
Datum zveřejnění: 19.4.2018
2018-04-19
lokalita: Bratislava Pozice: Administrative Worker, Official, Process Engineer, Programmer Společnost: AT&T Global Network Services Slovakia
Základní složka mzdy (brutto) a další odměny: Salary from 1760 € brutto per month. Actual salary is likely to be higher based on skills, knowledge and experience.