Litujeme, společnost nabízející danou pracovní pozici ukončila zveřejnění nabídky na stránce.
Děkujeme za pochopení.
Zobrazit podobné nabídky
Děkujeme za pochopení.
Zobrazit podobné nabídky
Technical Specialist - Network Services Assurance (1.5 Tier)
AT&T Global Network Services Slovakia
Place of work
Brno, Czechia
Brno, Czechia
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Position suitable for experienced 1st (1.5) level technicians with proved knowledge of internet working principles, knowledge of Cisco and Juniper equipment and experience with Linux/Unix based systems.
Roles and Responsibilities:
Technical position responsible for problem identification, isolation and repair on worldwide AT&T network. Platforms in scope include cloud based solutions, Linux based virtual gateways (servers), physical Linux based gateways, LAN/WAN based on Cisco.
Major portion of team scope is support of Linux based machines providing authentication for AT&T Remote Access Services (ANIRA, AT&T VPN, AVTS).
Team also supports AIC based projects among D2 domain. Such as vCDN for DirectTV (supporting Linux VMs serving DTV content), XDM (OTA distribution for Android phones), AT&T Smart Networks and others.
Team cooperates with other AT&T teams, 3rd party vendors and ISPs, while working on incident resolutions. Team provides reactive and proactive support as Tier 2 with Tier 3 located in USA.
Team does not work directly with end customers.
Key Competencies and Skills:
- Experience with technical support - 1st-2nd level
- Basic networking knowledge (CCNA level knowledge)
- Ability to operate with Linux/Unix OS
- Experience with Cloud is a plus (Microsoft Azure)
- Excellent verbal and written English communication skills (extensively working with on site support in US/MOW)
- Demonstrate ability to learn new technologies
- Effective problem solving skills, highly motivated
- Ability to work as a team member
- Comfortable working in structured, fast paced environment
- Ability to work in 24/7 environment
Additional Information:
3-shift pattern
Roles and Responsibilities:
Technical position responsible for problem identification, isolation and repair on worldwide AT&T network. Platforms in scope include cloud based solutions, Linux based virtual gateways (servers), physical Linux based gateways, LAN/WAN based on Cisco.
Major portion of team scope is support of Linux based machines providing authentication for AT&T Remote Access Services (ANIRA, AT&T VPN, AVTS).
Team also supports AIC based projects among D2 domain. Such as vCDN for DirectTV (supporting Linux VMs serving DTV content), XDM (OTA distribution for Android phones), AT&T Smart Networks and others.
Team cooperates with other AT&T teams, 3rd party vendors and ISPs, while working on incident resolutions. Team provides reactive and proactive support as Tier 2 with Tier 3 located in USA.
Team does not work directly with end customers.
Key Competencies and Skills:
- Experience with technical support - 1st-2nd level
- Basic networking knowledge (CCNA level knowledge)
- Ability to operate with Linux/Unix OS
- Experience with Cloud is a plus (Microsoft Azure)
- Excellent verbal and written English communication skills (extensively working with on site support in US/MOW)
- Demonstrate ability to learn new technologies
- Effective problem solving skills, highly motivated
- Ability to work as a team member
- Comfortable working in structured, fast paced environment
- Ability to work in 24/7 environment
Additional Information:
3-shift pattern
Information about the selection process
- AT&T benefits - meal vouchers, ActivePass, pension & wellness controbution, various discounts (restaurants, fitness, ...), free parking on premises, yearly bonus, yearly increase in salary, teamspirit events,...
- generous uplifts for working on shifts
- generous uplifts for working on shifts
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
University student
University education (Bachelor's degree)
University education (Master's degree)
University student
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2)
Advertiser
Brief description of the company
Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.
ID: 3651209
Datum zveřejnění: 24.4.2019
2019-04-24
lokalita: Brno Pozice: IT/Technical Support Specialist, Systems Administrator Společnost: AT&T Global Network Services Slovakia