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IPT/UC Engineer
AT&T Global Network Services Slovakia
Place of work
Brno, Czechia
Brno, Czechia
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Telephony Support Engineer to provide Tier 2 support for incidents related to customer’s Cisco IP telephony environment.
Roles and Responsibilities:
Tier 2 support for IPT/UCaaS global customers.
Key Competencies and Skills:
CCNP Certification Collaboration/Voice. Experience monitoring and troubleshooting CUCM/Unity Applications, Jabber applications, Analog Gateways, CME/CUE. Experienced with network monitoring tools and ticketing systems.
Experience with Network and/or IP Telephony troubleshooting and resolving technical incidents in customer environment.
Advanced understanding of LAN and WAN Inter-networking Devices - Routing, Switching, Subnetting.
Advanced understanding and working knowledge of the data flow between various network infrastructures and their end points."
Education and Qualifications:
CCNP Voice/Collaboration Skills
Bsc Telecom Engineering
Additional Information:
Working hours: 24x7 support (at the beginning EMEA hours flesible Mo-Fr)
Location: Brno
Roles and Responsibilities:
Tier 2 support for IPT/UCaaS global customers.
Key Competencies and Skills:
CCNP Certification Collaboration/Voice. Experience monitoring and troubleshooting CUCM/Unity Applications, Jabber applications, Analog Gateways, CME/CUE. Experienced with network monitoring tools and ticketing systems.
Experience with Network and/or IP Telephony troubleshooting and resolving technical incidents in customer environment.
Advanced understanding of LAN and WAN Inter-networking Devices - Routing, Switching, Subnetting.
Advanced understanding and working knowledge of the data flow between various network infrastructures and their end points."
Education and Qualifications:
CCNP Voice/Collaboration Skills
Bsc Telecom Engineering
Additional Information:
Working hours: 24x7 support (at the beginning EMEA hours flesible Mo-Fr)
Location: Brno
Requirements for the employee
Candidates with education suit the position
Follow-up/Higher Professional Education
Advertiser
Brief description of the company
Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.
ID: 3720937
Datum zveřejnění: 19.7.2019
2019-07-19
lokalita: Brno Pozice: Systems Engineer Společnost: AT&T Global Network Services Slovakia