IPT/UC Engineer

AT&T Global Network Services Slovakia

Place of work
Brno, Czechia
Contract type
full-time

Information about the position

Job description, responsibilities and duties

Telephony Support Engineer to provide Tier 2 support for incidents related to customer’s Cisco IP telephony environment.

Roles and Responsibilities:
Tier 2 support for IPT/UCaaS global customers.

Key Competencies and Skills:
CCNP Certification Collaboration/Voice. Experience monitoring and troubleshooting CUCM/Unity Applications, Jabber applications, Analog Gateways, CME/CUE. Experienced with network monitoring tools and ticketing systems.
Experience with Network and/or IP Telephony troubleshooting and resolving technical incidents in customer environment.
Advanced understanding of LAN and WAN Inter-networking Devices - Routing, Switching, Subnetting.
Advanced understanding and working knowledge of the data flow between various network infrastructures and their end points."

Education and Qualifications:
CCNP Voice/Collaboration Skills
Bsc Telecom Engineering

Additional Information:
Working hours: 24x7 support (at the beginning EMEA hours flesible Mo-Fr)
Location: Brno

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education

Advertiser

Brief description of the company

Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.
ID: 3720937  Datum zveřejnění: 19.7.2019