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Waiter/ess for Cunard Line - Cruise Ship
backUP job agency
Place of work
Cruises Ship - worldwide sailing, Germany, Great Britain, Abroad - Others, Cyprus, USA, Croatia
Cruises Ship - worldwide sailing, Germany, Great Britain, Abroad - Others, Cyprus, USA, Croatia
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Discover a life less ordinary and apply for a job as Wine Waiter (m/f) aboard the Cunard Line!
What do you know about Cunard Line?
Cunard offers 5 Star traditional cruising
Luxury on a grand scale
Head office in Southamption
British, American, Japanes and German guests
Mixed nationalities of crew and officers
Passenger capacity of 2.000 - 2.600 Pax
Crew and Officer capacity of 900 - 1.300
Ships launched 2004 - 2010
more than 178 years of maritime heritage
Cunard's Fleet
Queen Mary 2, Queen Victoria, Queen Elizabeth
General function as Waiter/ess (m/f):
Provide exemplary, attentive customer service to passengers during their dining experience, in all restaurant outlets including the buffet, ensuring a smooth and efficient service is provided in order to achieve a high level of customer satisfaction.
Tasks and Responsibilities of the Role:
Engage with the passengers in a friendly and polite manner. Hand out menus, take orders correctly and deliver food and drinks quickly and accurately to the table. Serve drinks following company policies and procedures, including informing the Head Waiter when a passenger has consumed excessive alcohol. Respond to passenger questions, particularly in relation to the menu or wine, where applicable, advising alternative dishes that may suit or help inform choices. Strive to meet the passenger’s needs and ensure the correct condiments for the meal are offered, refill drinks in a timely manner and ensure the service runs smoothly. Provide attentive customer service to allocated tables throughout the service period. Process passenger billing correctly for the charge of drinks and cover charges, where applicable, using the point of sale.
Set up and clear down tables, before during and after service. Check the appearance and condition of tables and all items including linen, crockery and silverware is of the required standard and set out correctly. Inform the Head Waiter of any fixtures or fittings that need repair / renewal.
Carry out flambé / gueridon cooking demonstrations at the tables, when required and perform duties as requested at outside catering / special events.
Prepare own area ready for service and keep it clean and tidy at all times. Use and maintain all equipment correctly, following standard operating procedures and report any repairs required promptly. Carry out all work safely, efficiently and in accordance with all current safety and company regulations, including the Public Health Policies and Procedures.
Assist with the meet and greet of the passengers and baggage services on embarkation / disembarkation days.
If you feel qualified and you would be interested in joining the team of Cunard please register online for our interview session in Bratislava between 25th to 27th February 2018!
backup jobs agency s.r.o. and Carnival UK look forward to listen from you!
What do you know about Cunard Line?
Cunard offers 5 Star traditional cruising
Luxury on a grand scale
Head office in Southamption
British, American, Japanes and German guests
Mixed nationalities of crew and officers
Passenger capacity of 2.000 - 2.600 Pax
Crew and Officer capacity of 900 - 1.300
Ships launched 2004 - 2010
more than 178 years of maritime heritage
Cunard's Fleet
Queen Mary 2, Queen Victoria, Queen Elizabeth
General function as Waiter/ess (m/f):
Provide exemplary, attentive customer service to passengers during their dining experience, in all restaurant outlets including the buffet, ensuring a smooth and efficient service is provided in order to achieve a high level of customer satisfaction.
Tasks and Responsibilities of the Role:
Engage with the passengers in a friendly and polite manner. Hand out menus, take orders correctly and deliver food and drinks quickly and accurately to the table. Serve drinks following company policies and procedures, including informing the Head Waiter when a passenger has consumed excessive alcohol. Respond to passenger questions, particularly in relation to the menu or wine, where applicable, advising alternative dishes that may suit or help inform choices. Strive to meet the passenger’s needs and ensure the correct condiments for the meal are offered, refill drinks in a timely manner and ensure the service runs smoothly. Provide attentive customer service to allocated tables throughout the service period. Process passenger billing correctly for the charge of drinks and cover charges, where applicable, using the point of sale.
Set up and clear down tables, before during and after service. Check the appearance and condition of tables and all items including linen, crockery and silverware is of the required standard and set out correctly. Inform the Head Waiter of any fixtures or fittings that need repair / renewal.
Carry out flambé / gueridon cooking demonstrations at the tables, when required and perform duties as requested at outside catering / special events.
Prepare own area ready for service and keep it clean and tidy at all times. Use and maintain all equipment correctly, following standard operating procedures and report any repairs required promptly. Carry out all work safely, efficiently and in accordance with all current safety and company regulations, including the Public Health Policies and Procedures.
Assist with the meet and greet of the passengers and baggage services on embarkation / disembarkation days.
If you feel qualified and you would be interested in joining the team of Cunard please register online for our interview session in Bratislava between 25th to 27th February 2018!
backup jobs agency s.r.o. and Carnival UK look forward to listen from you!
Employee perks, benefits
Benefits awaiting you with Carnival UK
Travel the world whilst doing the job you love!
Training and development programs offered
Opportunity for Career progression
Free accommodation, meals and uniform provided on board
Tax free income potential
Destinations of the vessels of Cunard - where are they sailing to:
British Summer:
Mediterranean Sea, Norwegian Fjords, Baltic Sea, Canary Islands
Transatlantic Crossings
British Winter:
Caribbean Islands, World Cruises, Canary Islands
Travel the world whilst doing the job you love!
Training and development programs offered
Opportunity for Career progression
Free accommodation, meals and uniform provided on board
Tax free income potential
Destinations of the vessels of Cunard - where are they sailing to:
British Summer:
Mediterranean Sea, Norwegian Fjords, Baltic Sea, Canary Islands
Transatlantic Crossings
British Winter:
Caribbean Islands, World Cruises, Canary Islands
Information about the selection process
If you feel qualified and you would be interested in joining the team of Cunard please register online for our interview session in Bratislava between 25th to 27th February 2018!
backup jobs agency s.r.o. and Carnival UK look forward to listen from you!
backup jobs agency s.r.o. and Carnival UK look forward to listen from you!
Company on whose behalf the position is being filled
Hotels, pensions, hostels, etc.
Carnival UK is part of the global cruise company Carnival Corporation
which includes the famous brands of AIDA Cruises, Carnival, Holland America Line, Costa Cruises, Princess Cruises, Cunard Line, P&O Cruises, The Yachts of Seabourn and P&O Cruises Australia.
The entire corporation welcomes more than 8.5 million guests on board their more than 102 cruise ships every year.
With it's 9 distinct brands Carnival Cooperation is offering different cruise styles and experiences across the globe.
Carnival UK is a market leader in the cruise industry.
They do operate cruise ships all over the world and are most widely recognized by their famous brand names P&O Cruises and Cunard Line.
Carnival UK is part of the global cruise company Carnival Corporation
which includes the famous brands of AIDA Cruises, Carnival, Holland America Line, Costa Cruises, Princess Cruises, Cunard Line, P&O Cruises, The Yachts of Seabourn and P&O Cruises Australia.
The entire corporation welcomes more than 8.5 million guests on board their more than 102 cruise ships every year.
With it's 9 distinct brands Carnival Cooperation is offering different cruise styles and experiences across the globe.
Carnival UK is a market leader in the cruise industry.
They do operate cruise ships all over the world and are most widely recognized by their famous brand names P&O Cruises and Cunard Line.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
Language skills
English - Intermediate (B1)
Number of years of experience
2
Personality requirements and skills
What is Carnival UK looking for in your profile?
Customer service focused personality
Adaptability
Flexibility
Future focussed
Teamwork - support, respect and assist colleagues
High standard of appearance and personal grooming
Be knowledgeable about their ships and services
Customer service focused personality
Adaptability
Flexibility
Future focussed
Teamwork - support, respect and assist colleagues
High standard of appearance and personal grooming
Be knowledgeable about their ships and services
Advertiser
Brief description of the company
We are a recruiting agency for professionals from the hotel, gastronomy and tourism industry. Permanent, new and exciting positions aboard cruise ships and hotels worldwide await you.
Our partner companies are MSC Cruises, Carnival UK with P&O Cruises and Cunard Line, TUI Cruises, Hapag Lloyd Cruises and Phönix Reisen for opportunities on board ocean cruise ships.
For river cruises we are working with Viking River Cruises, Uniworld, A-ROSA Reederei, River Advice and seachefs River Cruises.
The company is a holder of a licence to offer recruitment services.
Our partner companies are MSC Cruises, Carnival UK with P&O Cruises and Cunard Line, TUI Cruises, Hapag Lloyd Cruises and Phönix Reisen for opportunities on board ocean cruise ships.
For river cruises we are working with Viking River Cruises, Uniworld, A-ROSA Reederei, River Advice and seachefs River Cruises.
The company is a holder of a licence to offer recruitment services.
Number of employees
3-4 employees
ID: 3289690
Datum zveřejnění: 18.1.2018
2018-01-18
lokalita: Cruises Ship - worldwide sailing, Germany, Great Britain, Abroad - Others, Cyprus, USA, Croatia Pozice: Sommelier, Waiter Společnost: backUP job agency