Corporate Customer Implementation Manager - Contract Logistics

cargo-partner SR, s.r.o.

Place of work
Fischamend, Austria
Contract type
Wage (gross)
3 571 EUR/monthBased on professional qualification and experience, we offer a gross annual salary starting from € 50.000,-

Information about the position

Job description, responsibilities and duties

cargo-partner is currently hiring a Customer Implementation Manager Contract Logistics. The Manager will act as subject matter expert, responsible for implementation of newly acquired Contract Logistics clients. Cargo-partner Contract Logistics division is focused on designing and operating complex supply chain solutions including dedicated and multi-client warehouse & e-Commerce fulfilment operations.
The successful candidate will be responsible for implementing projects on time and on budget, enhancing customer relationships and supporting the business development and operations with best practices & implementation solutions. In addition, this individual will work internally to align all stakeholders and build support during implementations; ensuring timely go-live, proper communications as well as supporting post-live support until customer requirements are achieved and operation is stabilized.

KEY Responsibilities:
• Work with a wide range of stakeholders, across multiple countries to implement compelling and integrated supply chain solutions with a focus on complex, large scale dedicated & multi-client, single and multi-warehouse solutions.
• Responsible for implementations (start- ups) of contract logistics and distribution warehouses throughout Europe
• Develop and implement implementation methodology to implement projects according to latest standards.
• Prepare, create and present project plans, ensuring accuracy and completeness of projects within clients’ specific timeframes.
• Ensure that all implementation best practices, processes & procedures are followed.
• Prepares and leads regular meetings/ project calls with customers during implementation phase, monitors timelines and budget
• Supports pricing/calculations and provides input for warehouse design
• Creates SOP´s (Standard Operating Procedures) and move plans
• Coordinates suppliers and deliveries of MHE equipment, racking, shelving and organizes personnel on site and closely works with operations and IT
• Coordinates tasks & Ensures smooth GO LIVE process
• Monitors and supports operation in the first week after go live
• Participate in creation of innovative industry solutions to meet and exceed our customers’ objectives, increasing profit and service.
• Provides suggestions for continuous improvements

Employee perks, benefits

A varied range of activities with a high degree of personal responsibility
A full-time position in a company with innovative capacity and economic stability with flexitime
An excellent working environment in a dynamic and multinational team with lots of room for personal growth
Support of your professional development and career
Based on professional qualification and experience, we offer a gross annual salary starting from € 50.000,-

Information about the selection process

Fischamend or Bratislava

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Driving licence


Personality requirements and skills

• Bachelor’s or Master’s degree required, preferably in Supply Chain, Business Administration or a technical field.
• 5+ years’ contract logistics operational or implementation experience.
• Results and delivery oriented with demonstrable experience in successful implementations of large contract logistics projects.
• Multi-year experience of working with companies in one or more (ideally) of the following sectors: Automotive, Industrial, High-Tech or Healthcare.
• Strong communication skills; oral & written along with excellent presentation and report writing skills.
• Highly motivated and results oriented.
• Applying comprehensive project management and implementation related principles and practices.
• Interpreting and applying company policies and procedures and applicable, rules, and regulations.
• Working with regional management as well as executive management.
• Providing consultation and advice on new business implementation strategies and philosophies.
• Knowledge of continuous improvement process and methodology


Brief description of the company

cargo-partner is a leading multinational freight forwarder and integrated logistics provider with a particular strength in international transport solutions. Based in Austria, cargo-partner is present in over 30 countries with more than 3000 employees and continues to grow and expand across the world.

Our employees are highly motivated professionals with diverse cultural backgrounds who share a common passion for their work, excellent communication skills and a strong entrepreneurial approach.

We offer an interesting career kick-start for talented people without experience as well as rewarding opportunities for accomplished logistics and business professionals. We believe in establishing long-term relationships with our partners and in the continuous development of our employees.

Number of employees

200-249 employees

Company address

cargo-partner SR, s.r.o.
Kopčianska 92
852 03 Bratislava


Contact person: Joanna Aniol
E-mail: send CV
ID: 3929573  Datum zveřejnění: 26.6.2020  Spodní hranice mzdy (brutto): 3 571 EUR/month