Customer Service advisor with Greek
Concentrix Slovakia
Place of work
Remote work
Remote work
Contract type
full-time
full-time
Wage (gross)
From 32 000 Kč/month
From 32 000 Kč/month
Information about the position
Job description, responsibilities and duties
We are an International Outsourcing Group, managing outsourced IT and sales services, bringing together world-class resources and expertise to help create valuable relationships between our clients, their customers and their employees.
Job offer
Do you like to join the fascinating and ever-changing digital media world?
Do you enjoy discussions about TV shows and favorite films? Now you can do it while working! We currently seek Customer Service Advisors for our partner, the online streaming service of the digital media giant.
What you will do in this role:- Answer phone calls, e-mails, and messages on social media and live chat from customers
- Help customers with service-related issues
- Inform customers of promo events
- Work shifts: morning 09:00-17:45, afternoon 13:15-22:00, (Working hours are according to the market covered)
- Phone calls are inbound, no cold-calling
- Suitable for people without experience
Employee perks, benefits
- Home office
- Meal vouchers (123.90 CZK daily)
- benefit card (1.940 CZK monthly)
- Attractive bonuses according to the performance
- Daily use of foreign languages, especially English.
- Great referral bonus
- A team that is fair and human at all times, including corporate governance.
- Interactive activities: team-building, company parties, sports, etc.
- Opportunity to develop a career within a multinational environment
If you are interested in our offer, please apply now!
Requirements for the employee
Candidates with education suit the position
Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
Language skills
Greek - Proficiency (C2) and English - Intermediate (B1)
Personality requirements and skills
- need to be located in Czech Republic
- Good computer skills and good knowledge of MS Office
- Ability to quickly identify customers' problems and needs
- Ability to set priorities and manage daily responsibilities effectively
- A client-oriented approach, patience, and strong communication skills
- Team players with the ability to work in a Customer Service environment
- Living in the Czech Republic is a plus
- Native GREEK and communicative level of English in both oral and written form
Advertiser
Brief description of the company
Through evolution and acquisition, today Concentrix is a 450,000+ people-strong global leader in business process outsourcing (BPO). We are specialized in customer experience outsourcing but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services.
Number of employees
150-199 employees
Contact
ID: 5097065
Datum zveřejnění: 11.6.2025
2025-06-11
lokalita: Remote work Pozice: Customer Support Specialist Společnost: Concentrix Slovakia
Spodní hranice mzdy (brutto): 32 000 Kč/month