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Field Applications Engineer
CORINEX COMMUNICATIONS a.s.
Place of work
Nove záhrady I, 13/A, Bratislava
Nove záhrady I, 13/A, Bratislava
Contract type
full-time
full-time
Wage (gross)
Industry competitive salary, based on candidate experience
Industry competitive salary, based on candidate experience
Information about the position
Job description, responsibilities and duties
The Opportunity!
As a Field Applications Engineer you will assist our Software Development team in providing support to customers and in various projects. You will contribute in the development of new Corinex Products by providing insightful customer feedback, working in cooperation with the industry's largest corporations to fine tune performance, specification and application for the utility markets.
Responsibilities:
• Form strong business relationships with the customer at various levels of the organization
• Troubleshoot and provide accurate and timely resolution to customer issues
• Pro-actively identify issues by becoming familiar with customer's technical and business environment while providing recommendations for resolution to these issues
• Share knowledge by writing technical documents and pro-actively sending helpful technical information to customer (upcoming patches, technical news, etc).
• Document and communicate work performed in provided systems and documents as requested
• Deliver technical presentations and/or training to diverse audiences.
• Assist in the implementation of Smart metering products/solutions in line with specific Consulting engagements.
• Travel up to 50% of the time.
As a Field Applications Engineer you will assist our Software Development team in providing support to customers and in various projects. You will contribute in the development of new Corinex Products by providing insightful customer feedback, working in cooperation with the industry's largest corporations to fine tune performance, specification and application for the utility markets.
Responsibilities:
• Form strong business relationships with the customer at various levels of the organization
• Troubleshoot and provide accurate and timely resolution to customer issues
• Pro-actively identify issues by becoming familiar with customer's technical and business environment while providing recommendations for resolution to these issues
• Share knowledge by writing technical documents and pro-actively sending helpful technical information to customer (upcoming patches, technical news, etc).
• Document and communicate work performed in provided systems and documents as requested
• Deliver technical presentations and/or training to diverse audiences.
• Assist in the implementation of Smart metering products/solutions in line with specific Consulting engagements.
• Travel up to 50% of the time.
Employee perks, benefits
• Travel bonus for month when candidate travels
• Mobile phone
• Mobile phone
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
Language skills
English - Advanced (C1) and Slovak - Proficiency (C2)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
Qualifications:
• Bachelor's degree, Engineering, Computer Science or technical equivalent.
• 3-5 years in the TCP/IP networking industry as applications engineering, and/or engineering product.
• In-depth knowledge of networks (CISCO, IOS, TCP/IP, VPN, firewalls, intrusion detection, security, etc.).
• Working knowledge of signaling systems and electronic test / measurement
• Preferred knowledge of digital communication systems including OFDM PHY format
• Preferred knowledge in electric utility 3 phase power transmission and distribution systems
• Expert in L2/L3 network segments/networks along with mature troubleshooting skills and experience with network test and trace tools
• Expert knowledge in IPv4 and working knowledge of IPv6 networks and associated network services (DHCP/DNS/RADIUS/AAA)
• Expert in Network Operating Systems (VMware, MS-Windows, Linux);
• Extensive documentation capabilities using Excel, Word, is required.
• Experience working with an CRM and call reporting management systems.
• Experience working in a dynamic environment with evolving requirements and high expectations.
• Be able to travel frequently to overseas for onsite customer support work.
• Strong program and project management skills with focus on quality and attention to detail.
• Positive attitude as well as excellent communication, presentation, organizational and interpersonal skills.
• Passionate about helping customers get more out of their investments
• Must be able to handle field troubleshooting and correction of any problem installation or applications.
• Experience in providing technical support over the phone or email.
• Bachelor's degree, Engineering, Computer Science or technical equivalent.
• 3-5 years in the TCP/IP networking industry as applications engineering, and/or engineering product.
• In-depth knowledge of networks (CISCO, IOS, TCP/IP, VPN, firewalls, intrusion detection, security, etc.).
• Working knowledge of signaling systems and electronic test / measurement
• Preferred knowledge of digital communication systems including OFDM PHY format
• Preferred knowledge in electric utility 3 phase power transmission and distribution systems
• Expert in L2/L3 network segments/networks along with mature troubleshooting skills and experience with network test and trace tools
• Expert knowledge in IPv4 and working knowledge of IPv6 networks and associated network services (DHCP/DNS/RADIUS/AAA)
• Expert in Network Operating Systems (VMware, MS-Windows, Linux);
• Extensive documentation capabilities using Excel, Word, is required.
• Experience working with an CRM and call reporting management systems.
• Experience working in a dynamic environment with evolving requirements and high expectations.
• Be able to travel frequently to overseas for onsite customer support work.
• Strong program and project management skills with focus on quality and attention to detail.
• Positive attitude as well as excellent communication, presentation, organizational and interpersonal skills.
• Passionate about helping customers get more out of their investments
• Must be able to handle field troubleshooting and correction of any problem installation or applications.
• Experience in providing technical support over the phone or email.
Advertiser
Brief description of the company
Corinex is Transforming Electric Grids into Smart Energy Networks. Decarbonization initiatives are installing renewable energy production capacity into homes and communities; this decentralized electricity generation is causing variable power quality and unpredictable surges. Corinex offers Corinex CORE software-embedded smart-meters, repeaters and concentrators, as well as Corinex GridValue elements management software which enable high-speed and secure connectivity, monitoring, provisioning, and IOT management over utilities’ existing powerline infrastructure. Corinex is headquartered in Vancouver, Canada, with a presence in Slovakia and China.
You can find our corporate video here: https://www.youtube.com/watch?v=VCc0q2IYHaQ
You can find our corporate video here: https://www.youtube.com/watch?v=VCc0q2IYHaQ
Number of employees
10-19 employees
ID: 3230486
Datum zveřejnění: 31.10.2017
2017-10-31
lokalita: Bratislava Pozice: Process Engineer, Service Technician, Technician Společnost: CORINEX COMMUNICATIONS a.s.
Základní složka mzdy (brutto) a další odměny: Industry competitive salary, based on candidate experience