Technical Support with French or Italian

CPL Jobs s.r.o.

Place of work
Brno, Czechia
Contract type
full-time

Information about the position

Job description, responsibilities and duties

being a first contact for incidents and service requests
handling tickets received via Phone/Email/Chat/form
troubleshooting and resolving basic Technical issues
prioritizing incidents according to their urgency
following the status of requests and communicating it to the end user

Employee perks, benefits

meal vouchers
5 weeks of vacations
contribution to the pension scheme and life insurance
cafeteria portal
multisport card
various courses and trainings
language courses

Company on whose behalf the position is being filled

Other administrative and support service activities

I am searching for a suitable candidate for the international company located in Brno.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

French - Advanced (C1) or Italian - Advanced (C1)

Personality requirements and skills

fluent knowledge of French/Italian and English
skilled in organisation, communication, and listening
interest in Technology and the motivation to learn
previous Technical support experience is an advantage

Advertiser

Brief description of the company

Nabídka služeb personální agentury se zaměřením na obsazování volných pozic ve středním a vyšším managementu a pozic specialistů.

The company is a holder of a licence to offer recruitment services.

Company address

CPL Jobs s.r.o.
Jindřišská 16
110 00 Praha
http://www.cpljobs.cz/
ID: 3508409   Datum zveřejnění: 4.10.2018