Software Support Analyst with German or Russian

CPL Jobs s.r.o.

Place of work
Masarykova 26, Brno-střed-Brno-město, Česko
Contract type
Start date

Information about the position

Job description, responsibilities and duties

We are seeking German or Russian speaking Software Support Analyst to engage on behalf of a recognized premium brand pharmaceutical company and act as the key point of contact for the delivery team.

If you thrive in a challenging and fast paced international company environment, this management role, with a hands-on approach and chance to interface effectively with professionals and business leaders at all levels is the place for you.

- Provide application support for non-standard software applications
- Communicate with end users in the respective country to clarify problems with
applications and resolve problems or issues.
- Diagnose the issue and escalate to programmers in cases of complex application problems
- Facilitate communication between programmers and end users
- Translate customer information into English to communicate with internal colleagues
- Maintain technical knowledge databases and “how to” queries
- Report on local country data on incidents, problems, service requests etc.

Employee perks, benefits

- Permanent contract
- Performance bonus
- Meal vouchers
- Language courses
- Multisport card
- Competitive salary
- 5th week of leave
- Option to work from home
- Bike Friendly
- Modern offices in the center of Brno, 2nd largest city of Czech Republic
-I nitial Accommodation - 2 weeks accommodation provided by the company on joining
- Training opportunities - Professional training provided by experts for eligible employees - Six Sigma Green Belt, ITIL, Analytical Skills, Innovative Thinking, Leadership Training, MS Office etc.

Company on whose behalf the position is being filled

Information technology, computer programming, web portals


Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

German - Advanced (C1) or Russian - Advanced (C1)

Personality requirements and skills

- Technical education (IT related qualifications) and/or experience in the relevant field. Graduates welcome to apply!
- Fluency in German or Russian and intermediate English (Spoken & Written)
- Experience/knowledge of JAVA
- Basic knowledge of databases (Oracle, MySQL, MSSQL)
- Understanding of basic Object Oriented Principles (Understanding of Object Oriented languages)


Brief description of the company

Nabídka služeb personální agentury se zaměřením na obsazování volných pozic ve středním a vyšším managementu a pozic specialistů.

The company is a holder of a licence to offer recruitment services.

Company address

CPL Jobs s.r.o.
Masarykova třída 26
602 00 Brno


Contact person: David Tureček
Tel.: +420515800815
E-mail: send CV
ID: 3539249   Datum zveřejnění: 14.11.2018