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Service Desk Analyst with Italian

CPL Jobs s.r.o.

Place of work
Brno, Czechia
Contract type
Start date
As soon as possible
Wage (gross)
From 33 000 Kč/month

Information about the position

Job description, responsibilities and duties

International company with it's Global IT department in Brno is actively looking for somebody who has experience with Service Desk support in IT with focusing on Italian users.
If you prefer very pleasant, international, friendly and stable environment, please let us know with your CV in English.

Your responsibilities:
• to be a single point of contact for users and be able to solve IT related issues
• maintain a high level of customer awareness
• cooperation with other Service Desk team members and IT teams
• escalating incidents and requests to the Service Desk Team Leader
• ensure that all incidents are logged in a ticketing system

What we need from you:
• IT experience on similar position
• solid knowledge of technologies like: Microsoft application, Windows 10, HW, SW deployment, network administration, TCP/IP, VPN, McAfee antivirus etc.
• advanced language skills (Italian C1, English B2 - C1)
• customer orientation, good communication skills

Employee perks, benefits

• people oriented company
• individual attitude
• Training opportunities
• Career growth possibilities
• 5 weeks of vacation
• Meal contribution
• Language courses and many more

Company on whose behalf the position is being filled

Construction industry

Global IT Centre for an international building material company.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Educational Specialization

IT support, Help desk

Language skills

English - Advanced (C1) and Italian - Advanced (C1)


Brief description of the company

Nabídka služeb personální agentury se zaměřením na obsazování volných pozic ve středním a vyšším managementu a pozic specialistů.

The company is a holder of a licence to offer recruitment services.

Company address

CPL Jobs s.r.o.
Politických vězňů 912/10
110 00 Praha


Kontaktní osoba: Michaela Novaková
Tel.: +420797972482
E-mail: poslat životopis
You can react to this job without sending your CV. It is sufficient to send a request to the company.Send a request to the company
ID: 4092438  Datum zveřejnění: 31.5.2021  Spodní hranice mzdy (brutto): 33 000 Kč/month