Czech Speaking Debt Collection Team Lead

Creditstar Czech s.r.o

Place of work
Prague, Czechia
Contract type
plný úvazek
Start date

Information about the position

Job description, responsibilities and duties

Your main mission will be to manage Czech Debt Collection Team and develop the collection process in the Czech market by establishing and constantly improving all debt collection activities. At the moment the work will be remote, moving forward we also expect you to help out setting up our office in Prague and working from there.

Your Responsibilities:

- Managing the debt collection portfolio for Creditstar Czech;
- Managing the collection of overdue debts and pre-collection activities by improving collection process in all it´s stages, monitoring and managing portfolio KPIs as well as proposing and implementing changes to further develop our existing top-notch processes;
- Supporting and managing the Czech Debt Collection team;
- Close, professional, and timely collaboration with external legal partners (e.g. Czech court, collection agencies etc.) to manage court and bankruptcy claims;
- Close cross-functional co-operation in the organization regarding status updates, issues, and changes;
- Preparing and submitting reports in accordance with the established periodicity.

Employee perks, benefits

- Dynamic, challenging, and rewarding work within a rapidly growing international company;
- Talented and diverse team who always has your back;
- Supportive environment where hands-on approach is highly appreciated;
- Regular company events;
- Competitive remuneration package and other perks.

Information about the selection process

Apply through the system or send your CV to [email protected] For more information please contact People Partner Kristiina Kuulman at [email protected]

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University education (Bachelor's degree)

Vzdělání v oboru

Bachelor´s degree in business, commerce, finance, or another relevant field.

Language skills

English - Upper intermediate (B2) a Czech - Proficiency (C2)

Other knowledge

MS Office - advanced
Google Services - advanced
Power BI - basic
Confluence - basic
CTI (auto dialer) system - advanced

Number of years of experience


Personality requirements and skills

- Excellent verbal and written communication skills;
- Great time management skills, self-motivation, discipline, and willingness to take responsibility;
- Excellent problem-solving skills, open-mindedness, and desire to develop oneself;
- Willingness to work in shifts.


Brief description of the company

Creditstar Group is a rapidly growing international consumer finance company, headquartered in Tallinn, Estonia and operating in multiple European markets.

At the core, we are a financial technology company that uses automated processes, algorithms and data analysis to make financial instruments easily available to a population of more than 175 million people in our target markets. We are a team of ambitious professionals who value innovation, effective efficiency, high growth, and high performance. For more information on the group, please visit

Our vision is to build and deliver digital banking products of the future. If you want to be part of this, then here is your chance.

Number of employees

100-149 employees

Company address

Creditstar Czech s.r.o
Pobřežní 249/46, Karlín
186 00 Praha


ID: 3986540  Datum zveřejnění: 14.10.2020