Czech-speaking debt collector

We are looking for an analytical, solution-focused person, who is a great communicator in both Czech and English and has previous experience in debt collection or call center/customer care business. Your everyday work will involve debt collection, dealing with customers and external partners as well as reporting on debt progress. You will also be developing the Czech collection processes in accordance with the Group standards whilst collaborating with a variety of internal stakeholders.

YOUR RESPONSIBILITIES:

* Managing the collection of overdue debts and pre-collection activities;
* Close, professional, and timely collaboration with external legal partners;
* Close cross-functional communication in the organization regarding status updates, issues, prioritizations, changes, and risks;
* Analyzing debt collection process results, proposing improvement ideas, and implementing changes to further develop our existing top-notch processes;
* Preparing and submitting reports to the Management in accordance with the established periodicity;
* Systems you will be working with: Confluence, Jira, Google services, Slack, MS office, Excel, and Power BI.

* Dynamic and interesting work within a rapidly growing international company;
* Diverse international team;
* Supportive environment facilitating growth and achievement;
* Regular company parties and events;
* Competitive remuneration package;
* Supportive environment where hands-on approach is highly appreciated.