Citrix Senior Application Administrator

Deutsche Telekom IT Solutions Slovakia

Place of work
Košice, Slovakia
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

General description
Senior Application administrator responsible for high quality end to end service operation based on application level

Accountabilities
• Operative interface between Service Delivery Management, Customer, Development, Vendors and other delivery units
• Check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs.
• Plans, controls and is responsible for complete application-based request fulfilment
• Support and consulting of Service Delivery Management
• Responsibility for incident, problem, change, escalation management and operational documentation
• Responsibility of customer-driven and / or technical changes during service lifecycle
• Responsibility for change approval in face of all Change Advisory Boards
• Functional steering of whole service chain from medium to complex applications/services
• Independently executes complex tickets to provide service according to KPIs
• Mentor Junior Administrators to spread knowledge level in the team and develop their skills
• Acts as key technical lead and solves and coordinates activities across related technologies/outside own team
• Accountable for service asset- and configuration management
• Execute project and other deliverables in order to fulfil KPIs and management requests
• Capability planning to fulfil enhanced application management requirements, e.g. release deployments or product / technology changes
• Responsibility for technical, maintaining and operational concepts
• Support and consulting of Service Delivery Management during order and pre-sales process and cost optimization

Wage (gross)

1 000 EUR/monthMinimum base salary 1000 € + variable part + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

Employee perks, benefits

• Cafeteria - individual benefit
• Trainings and development opportunities
• Discounts at various providers in Košice
• Possibility of Home office
• Pension savings contribution
• Meal vouchers contribution
• Teambuildings
• Extra vacation days
• Young and enthusiastic working environment
• Diversity Program
• Health Weeks
• Sport Activities
• Weekend Events
• Work life Coaching
• Doctors at workplace
• Credit card
• Metro card
• Referral bonus /financial/
• Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

German - Upper intermediate (B2) and English - Upper intermediate (B2)

Personality requirements and skills

Education
• Preferable Technical High school degree

Experience
• 3+ year, valid certifications in given technologies
• Technical overview in OS, Network, Storage, Back up, Databases, Middleware, Scripting
• Basic project management overview
• ITIL knowledge

Others
• Teamwork
• Communication skills
• Organizational skills
• Leading skills

Advertiser

Brief description of the company

Deutsche Telekom Systems Solutions Slovakia s.r.o.

Deutsche Telekom Systems Solutions Slovakia s.r.o. is one of the two legal entities promoted under one brand Deutsche Telekom IT Solutions Slovakia. Our parent company Deutsche Telekom AG decided to take strategic steps towards structural change, which resulted in the splitting of T-Systems Slovakia into two legal entities, operating, as of July 1, 2020.
Our original brand T-Systems Slovakia has been inextricably linked with Kosice region since January 2006. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.
Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.

Number of employees

1000 and more employees

Company address

Deutsche Telekom IT Solutions Slovakia
Žriedlová 13
04001 Košice
Slovakia
https://www.deutschetelekomitsolutions.sk/
ID: 3885034  Datum zveřejnění: 16.9.2020  Spodní hranice mzdy (brutto): 1 000 EUR/month