Business Operation Manager for PC&PS

Deutsche Telekom IT Solutions Slovakia

Place of work
Košice, Slovakia
Contract type
plný úvazek
Start date

Information about the position

Job description, responsibilities and duties

Business Operation Manager monitors performance in specific focus areas of a business and supports organization’s leader in (data driven) decision making. Business Operation Manager consults and supports organization’s leader in reaching of a business objectives, such as: staying profitable, assuring productivity and efficiency while seeking to reduce costs, excellent customer service, employee attraction & retention. Business Operation Manager supports the organization to perform its best potential.

• Provides analyses, consultancy and recommendations based on investigations in focus areas (Finance, Human Resources, Marketing & PR, Resource Management and Business Development) to serve as input for taking decisions.
• Provides business review reports in focus areas for different stakeholders (Managing Director, Finance, Human Resources, Communication, Strategy and External Stakeholders).
• Aligns with external stakeholders in matters such as business forecasting, IPF, KPI & target management.
• Monitors & controls contract management (Operation Level Agreement, Service Level Agreement, Delivery Agreement, Service Agreement, Data Privacy…).
• Prepares, monitors & controls organization’s efficiency program starting with planning phase and ending with achieving expected results.
• Monitors organization’s transformation, optimization & improvement programs.
• Supports business development, contributes to stakeholder´s management (visits, consultations).
• Prepares the communication and presentations for the organization’s leader.
• Manages organization’s strategic meetings and agenda.

Wage (gross)

1 200 EUR/monthMinimum monthly salary is 1200€ brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

Employee perks, benefits

• Cafeteria - individual benefit
• Trainings and development opportunities
• Discounts at various providers in Košice
• Possibility of Home office
• Pension savings contribution
• Meal vouchers contribution
• Teambuildings
• Extra vacation days
• Young and enthusiastic working environment
• Diversity Program
• Health Weeks
• Sport Activities
• Weekend Events
• Work life Coaching
• Doctors at workplace
• Credit card
• Metro card
• Referral bonus /financial/
• Rotations possibilities

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Vzdělání v oboru


Language skills

English - Upper intermediate (B2)

Personality requirements and skills

IT Technical skills
• ITIL- Intermediate
• Project management- Intermediate
• Change management- Basic
• Business Administration &Management- Intermediate

Soft skills
• Analytical Thinking & Problem Solving- Intermediate
• Data Analysis, Management & Interpretation- Intermediate
• Reporting Skills- Advanced
• Communication skills - Intermediate
• Presentation & Moderation- Basic
• Negotiation Skills- Basic

Finance skills
• Finance Management- Basic
• Contractual Management- Basic

Other skills
• Slovak Code Overview (Commercial, Labour, Civil)- Basic
• 5 years in IT company, out of which at least 2 years independently managing own agenda (HoX, Project Management, Service Delivery Management, Operation Management, etc.)


Brief description of the company

Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in January 2006 under the name T-Systems Slovakia and has been inextricably linked with this region ever since. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.

Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.

The company under the brand T-Systems Slovakia s.r.o. has defined its mission as follows: "We give IT meaning".

As part of our strategic activities, we are transforming our company into a modern information and communications technology services provider stepping towards a future based on digital technologies. We implement these steps to move our business from a project-driven model (where we supply the required number of IT experts based on our customer's requirements) to an innovative and product-oriented company model (where we supply and manage products and services during their lifecycle at the customer).

We believe that such a transformation can succeed with the right employees who are constantly developing their skills and thus contributing to the professional image of our brand in the market.

Number of employees

1000 and more employees

Company address

Deutsche Telekom IT Solutions Slovakia
Žriedlová 13
040 01 Košice
ID: 3949690  Datum zveřejnění: 6.10.2020  Spodní hranice mzdy (brutto): 1 200 EUR/month