ICT Administrator III for SAP

Deutsche Telekom IT Solutions Slovakia

Place of work
Košice, Slovakia
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

Independently check, execute, solve (where appropriate), and create tickets (problem ticket, change management ticket, incident ticket) in order to maintain service to customers according to given quality KPIs and internal processes (INM, CHM, PRM) 2nd and 3rd level environment.

Accountabilities
• Provide 2nd and 3rd level support.
• Solve complex issues, and escalate problem solving if needed.
• Update, close the ticket, documents the solution.
• Implement system installations and upgrades for SAP environment.
• Participate in migraton projects to various cloud platforms.
• Execute SAP Operational tasks.
• Perform all SAP Basis related activities.
• May be mandated with standby tasks if expert advice is available when necessary.
• Keep professional contacts with the IT professionals of clients.
• Investigate the root cause of incidents and initiate actions to improve or correct the situation.
• Record, evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner or escalate to higher authority.
• Participate on regular and/or irregular communication with colleagues in an international environment to ensure operational goals.
• Coordinate the use of internal technical support and vendor support to ensure troubleshooting, maintenance, and an efficient end-user support.

Wage (gross)

855 EUR/monthMinimum monthly salary is 855 € brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

Employee perks, benefits

• Cafeteria - individual benefit
• Trainings and development opportunities
• Discounts at various providers in Košice
• Possibility of Home office
• Pension savings contribution
• Meal vouchers contribution
• Teambuildings
• Extra vacation days
• Young and enthusiastic working environment
• Diversity Program
• Health Weeks
• Sport Activities
• Weekend Events
• Work life Coaching
• Doctors at workplace
• Credit card
• Referral bonus /financial/
• Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2)

Number of years of experience

SAP Basis technologies/products
2

Personality requirements and skills

Certification
• Valid certification in given technology / advantage

Other criteria or requirements
• Experience in some of the following supporting solutions around SAP ecosystems and a technology stack of SAP.
• Enterprise Core Component (ECC), Business Intelligence (BI), Enterprise Portal (EP), SAP HANA, Suite on HANA, BW on HANA, SLD, Process Integration (PI/PO), Fiori, CRM, EWM, LVM, Solution Manager, JAVA systems etc.
• Experience in new technologies (e.g. cloud platforms, SAP S/4 HANA) is highly welcomed.
• Experience in various DB platforms (Oracle, DB2, Hana DB, MySQL) and operating systems (Linux, AIX, Solaris, Windows)
• German - Advantage

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Brief description of the company

Deutsche Telekom IT & Telecommunications Slovakia s.r.o. is one of the two legal entities promoted under one brand Deutsche Telekom IT Solutions Slovakia. Our parent company Deutsche Telekom AG decided to take strategic steps towards structural change, which resulted in the splitting of T-Systems Slovakia into two legal entities, operating, as of July 1, 2020.
Our original brand T-Systems Slovakia has been inextricably linked with Kosice region since January 2006. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.
Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.

Number of employees

1000 and more employees

Company address

Deutsche Telekom IT Solutions Slovakia
Žriedlová 13
040 01 Košice
Slovakia
https://www.deutschetelekomitsolutions.sk/

Contact

Kontaktní osoba: Lucia Jacková
E-mail: poslat životopis
ID: 4034568  Datum zveřejnění: 16.2.2021  Spodní hranice mzdy (brutto): 855 EUR/month