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ICT Administrator III for SAP Archiving

Deutsche Telekom IT Solutions Slovakia

Place of work
Košice, Slovakia
Contract type
Start date

Information about the position

Job description, responsibilities and duties

General description
Independently check, execute, solve (where appropriate), and create tickets (problem ticket, change management ticket, incident ticket) in order to maintain service to customers according to given quality KPIs and internal processes (INM, CHM, PRM) 2nd and 3rd level environment support.

• Solve complex issues, and escalate problem solving if needed.
• Update, close the ticket, document the solution.
• Implement system installations and upgrades for Archiving environment.
• Participate in migration projects to various cloud platforms.
• Execute Archiving Operational tasks.
• Perform all Archiving Basis related activities.
• May be mandated with standby tasks if expert advice is available when necessary.
• Keep professional contacts with the IT professionals of clients.
• Investigate the root cause of incidents and initiate actions to improve or correct the situation.
• Record, evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner.
• Participate on regular and/or irregular communication with colleagues in an international environment to ensure operational goals.
• Coordinate the use of internal technical support and vendor support to ensure troubleshooting, maintenance, and an efficient end-user support.

Wage (gross)

1 000 EUR/monthFinal salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1000 EUR/brutto.

Employee perks, benefits

  • Possibility of teleworking or home office
  • Cafeteria Bonus - an annual package of money based on job complexity
  • Variable payment - yearly bonus defined in employment contract, based on reaching company objectives
  • Financial bonus for recommendation of a candidate
  • Financial bonus for relocation
  • Employer pension contribution (III. pillar)
  • Special program for key employees
  • Work life coaching - psychological, work, legal and financial consulting
  • Vacation contribution - for employees with employment contract who are continuously 24 months at least in the company
  • Hard-skills and soft-skills trainings
  • Opportunity to upskilling and reskilling by internal and external trainings and certifications
  • Discounts at various providers
  • Health week activities twice a year
  • Usage of relaxation area Alejová
  • Benefit from Metro
  • Diners credit card.

For more information about benefits visit - https://www.deutschetelekomitsolutions.sk/en/career/advantages-of-working-in-T-systems

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

• Minimum 3 years of working experience with SAP Archiving Basis technologies/products like OpenText, Image Master
• Private Cloud (DCS3, DSM, etc.)
• Public Cloud (MS Azure, AWS, Google Cloud, OTC)

• Valid certification in given technology / advantage

Other criteria or requirements
• Experience supporting solutions around SAP Archiving ecosystems and their technology stack.
• Experience in new technologies (e.g. archiving solutions on cloud platforms) is highly welcomed.
• Experience in various DB platforms (Oracle, MS SQL Server) and operating systems (Linux, Windows)


Number of employees

1000 and more employees


Contact person: Katarína Juriková
E-mail: send CV
ID: 4090348  Datum zveřejnění: 23.6.2022  Spodní hranice mzdy (brutto): 1 000 EUR/month