ICT Administrator III for SAP Archiving

Deutsche Telekom IT Solutions Slovakia

Place of work
Košice, Slovakia
Contract type
Start date

Information about the position

Job description, responsibilities and duties

General description
Independently check, execute, solve (where appropriate), and create tickets (problem ticket, change management ticket, incident ticket) in order to maintain service to customers according to given quality KPIs and internal processes (INM, CHM, PRM) 2nd and 3rd level environment support.

• Solve complex issues, and escalate problem solving if needed.
• Update, close the ticket, document the solution.
• Implement system installations and upgrades for Archiving environment.
• Participate in migration projects to various cloud platforms.
• Execute Archiving Operational tasks.
• Perform all Archiving Basis related activities.
• May be mandated with standby tasks if expert advice is available when necessary.
• Keep professional contacts with the IT professionals of clients.
• Investigate the root cause of incidents and initiate actions to improve or correct the situation.
• Record, evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner.
• Participate on regular and/or irregular communication with colleagues in an international environment to ensure operational goals.
• Coordinate the use of internal technical support and vendor support to ensure troubleshooting, maintenance, and an efficient end-user support.

Wage (gross)

855 EUR/monthFinal salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 855 EUR/brutto.

Employee perks, benefits

• Possibility of Teleworking or Home office
• Cafeteria - individual financial benefit
• Trainings and development opportunities (Coursera, Percipio full access for free)
• Pension savings contribution
• Extra vacation days
• Referral bonus /financial/
• Discounts at various providers in Košice
• Team buildings online
• Work-life Program and Coaching
• Health Weeks
• Sport Activities
• Weekend Events
• Doctors at workplace
• Credit card
• Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

• Minimum 3 years of working experience with SAP Archiving Basis technologies/products like OpenText, Image Master
• Private Cloud (DCS3, DSM, etc.)
• Public Cloud (MS Azure, AWS, Google Cloud, OTC)

• Valid certification in given technology / advantage

Other criteria or requirements
• Experience supporting solutions around SAP Archiving ecosystems and their technology stack.
• Experience in new technologies (e.g. archiving solutions on cloud platforms) is highly welcomed.
• Experience in various DB platforms (Oracle, MS SQL Server) and operating systems (Linux, Windows)


Brief description of the company

Deutsche Telekom Systems Solutions Slovakia s.r.o. is one of the two legal entities promoted under one brand Deutsche Telekom IT Solutions Slovakia. Our parent company Deutsche Telekom AG decided to take strategic steps towards structural change, which resulted in the splitting of T-Systems Slovakia into two legal entities, operating, as of July 1, 2020.
Our original brand T-Systems Slovakia has been inextricably linked with Kosice region since January 2006. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.
Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services. growing added value in the IT sector in Slovakia.

Number of employees

1000 and more employees

Company address

Deutsche Telekom Systems Solutions Slovakia s.r.o.
P.O.BOX 108
830 05 Bratislava 35


Kontaktní osoba: Katarína Juriková
E-mail: poslat životopis
ID: 4090348  Datum zveřejnění: 27.5.2021  Spodní hranice mzdy (brutto): 855 EUR/month