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Senior Application Administrator

Deutsche Telekom IT Solutions Slovakia

Place of work
Košice, Slovakia
Contract type
Start date

Information about the position

Job description, responsibilities and duties

General description
Senior Application administrator responsible for high quality end to end service operation based on application level.

-Operative interface between Service Delivery Management, Customer, Development, Vendors and other delivery units
-Check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs.
-Plans, controls and is responsible for complete application-based request fulfilment.
-Support and consulting of Service Delivery Management
-Responsibility for incident, problem, change, escalation management and operational documentation
-Responsibility of customer-driven and / or technical changes during service lifecycle
-Responsibility for change approval in face of all Change Advisory Boards
-Functional steering of whole service chain from medium to complex applications/services
-Independently executes complex tickets to provide service according to KPIs.
-Mentor Junior Administrators to spread knowledge level in the team and develop their skills.
-Acts as key technical lead and solves and coordinates activities across related technologies/outside own team.
-Accountable for service asset- and configuration management
-Execute project and other deliverables in order to fulfil KPIs and management requests
-Capability planning to fulfil enhanced application management requirements, e.g. release deployments or product / technology changes
-Responsibility for technical, maintaining and operational concepts
-Support and consulting of Service Delivery Management during order and pre-sales process and cost optimization

Task description
-3rd level operation: SQL & SharePoint
-3rd level contact person for developers
-Error detection / elimination, stabilization operation
-Deployment system apps & customer apps
-Coordination with project manager & developer (deployment) and ARC team
-Review / implementation / quality assurance changes
Refinement documentation:
* Deployment guide - coordination with developers

* Creation of Inst. Instructions for operation

* Creation of configuration instructions for operation

Completed with the new topics:
-Power Plattform &
-Power BI / Dynamics
-Establish OPERATION in the cloud for
-Power Platform apps
-Development of Standard Operating Procedures
written check lists (documentation)
-Power Shell scripts
-Automation using PowerAutomat (Flows)
-establish monitoring
-scale up/out

Wage (gross)

From 1 100 EUR/monthFinal salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1100€ /brutto.

Employee perks, benefits

-Possibility of Teleworking or Home office
-Cafeteria - individual financial benefit
-Trainings and development opportunities (Coursera, Percipio full access for free)
-Pension savings contribution
-Extra vacation days
-Referral bonus /financial/
-Discounts at various providers in Košice
-Team buildings online
-Work-life Program and Coaching
-Health Weeks
-Sport Activities
-Weekend Events
-Doctors at workplace
-Credit card
-Rotations possibilities
-For more information about benefits - https://www.deutschetelekomitsolutions.sk/en/career/advantages-of-working-in-T-systems

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Personality requirements and skills

-Secondary education

-Within the same position minimum 5 years

-English - Upper Intermediate (B2)
-German - Upper intermediate (B2) - advantage

IT Technical skills
-Core platform knowledge - Expert
-Related platform knowledge - Intermediate

Soft skills
-Communication - Advanced
-Analytical thinking - Expert
-Team cooperation - Advanced
-Training and mentoring - Expert
-Presentation skills - Intermediate
-Negotiation skills - Advanced

Finance skills
-Financial literacy in respective business area - Basic
-Agile framework, methodology and experience - Intermediate

Other criteria and requirements
-Project Management - Basic
-Technical overview in OS, Network, Storage, Back up, Databases, Middleware, Scripting
ITIL knowledge

General knowledge:
-knowledge with complex SharePoint Infrastructures
-good English skills
-good knowledge of IP networks including load balancer and firewall
-good knowledge of backup and monitoring
-good knowledge of SAN and NAS storage
-optional: German skills

Specific Windows product knowledge:
-Safe handling of current Microsoft technologies (e.g. Windows Server, Active Directory, ADFS and PowerShell Scripting)
-Good knowledge of Windows Domain Concept (AD), virus scanner (McAfee) and Update Service (WSUS)
-Good knowledge of Windows virtualization (HyperV)
-Good knowledge of Windows Server 2012 R2, 2016
-Good knowledge of Microsoft SQL Server 2012, 2014, 2016
-Good knowledge of Microsoft Cluster Services
-Very good knowledge of IIS and SQL Server (installation, configuration, administration, data migration)
-Very good knowledge of Sharepoint 2013, 2016, (installation, configuration, administration, data migration)


Number of employees

1000 and more employees


Contact person: Bc. Dominika Vaštagová
E-mail: send CV
ID: 4205475  Datum zveřejnění: 16.11.2021  Spodní hranice mzdy (brutto): 1 100 EUR/month