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Application Manager
Deutsche Telekom IT Solutions Slovakia
Place of work
Košice, Slovakia
Košice, Slovakia
Contract type
full-time
full-time
Start date
ASAP
ASAP
Wage (gross)
From 1 150 EUR/monthFinal salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1 150€/brutto.
From 1 150 EUR/monthFinal salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1 150€/brutto.
Information about the position
Job description, responsibilities and duties
Purpose
Application Manager is responsible for the entire life cycle of the application- from the start of operation to the final switch-off: coordinates and steers development and operation, is responsible for compliance with the agreed Service Level Agreements and bears commercial responsibility for budget of the application.
Key accountabilities
• Coordinate communication with all involved parties (i.e. Dynamic platform services, Service delivery manager, Development, customer, Telekom IT application operation, etc.) of the application
• Overlook quality aspects of operation (performance, availability, stability, security)
• Perform verification of critical business impact during incidents (major incidents calls, operational stability calls)
• Responsible for quality assurance in terms of defined key performance indicators according to service level agreement
• Plan provision of resources incl. order process management
• Prepare rules and regulations for operating processes (incident/change/problem management)
• Ensure the use of CITSD-compliant software
• Bear commercial responsibility for budget- plan and monitor budget
• Make commercial assessment of actual, planned and forecast figures based on technical concept regulations
• Organize and lead application expert group or similar service meetings
• Plan and steer deployment installations
• Coordinate Release Container with all stakeholders
• Coordinate und perform “Antest” of the deployments after Release Container
• Submit operational interests in D2O- demand to operation and D2S-demand to solution
• Update application-related data in SACM systems (CAPE, Darwin)
• Support Risk and Escalation Management
• Report and monitor PRIO1 issues
• On Call duty support
• Responsible for operational tasks and Application managent support tasks, working with UNIX like systems, database Oracle and UC4 tool
• Working with data that are processed through application directly
Application Manager is responsible for the entire life cycle of the application- from the start of operation to the final switch-off: coordinates and steers development and operation, is responsible for compliance with the agreed Service Level Agreements and bears commercial responsibility for budget of the application.
Key accountabilities
• Coordinate communication with all involved parties (i.e. Dynamic platform services, Service delivery manager, Development, customer, Telekom IT application operation, etc.) of the application
• Overlook quality aspects of operation (performance, availability, stability, security)
• Perform verification of critical business impact during incidents (major incidents calls, operational stability calls)
• Responsible for quality assurance in terms of defined key performance indicators according to service level agreement
• Plan provision of resources incl. order process management
• Prepare rules and regulations for operating processes (incident/change/problem management)
• Ensure the use of CITSD-compliant software
• Bear commercial responsibility for budget- plan and monitor budget
• Make commercial assessment of actual, planned and forecast figures based on technical concept regulations
• Organize and lead application expert group or similar service meetings
• Plan and steer deployment installations
• Coordinate Release Container with all stakeholders
• Coordinate und perform “Antest” of the deployments after Release Container
• Submit operational interests in D2O- demand to operation and D2S-demand to solution
• Update application-related data in SACM systems (CAPE, Darwin)
• Support Risk and Escalation Management
• Report and monitor PRIO1 issues
• On Call duty support
• Responsible for operational tasks and Application managent support tasks, working with UNIX like systems, database Oracle and UC4 tool
• Working with data that are processed through application directly
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
Educational Specialization
Information technologies
Language skills
English - Upper intermediate (B2)
Experience in the position/sector
IT field
Number of years of experience
3
Personality requirements and skills
IT Technical skills
• UNIX (Solaris)– Intermediate
• Database – Oracle, SQL - Intermediate
• UC4 – Basics
• Network overview – Basics
• Jira, SM9 – Basic
Soft skills
• Communication
• Presentation skills
• Customer relationship management
Languages
• German - Upper intermediate (B2) / advantage
• UNIX (Solaris)– Intermediate
• Database – Oracle, SQL - Intermediate
• UC4 – Basics
• Network overview – Basics
• Jira, SM9 – Basic
Soft skills
• Communication
• Presentation skills
• Customer relationship management
Languages
• German - Upper intermediate (B2) / advantage
Advertiser
Brief description of the company
Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in January 2006 under the name T-Systems Slovakia and has been inextricably linked with this region ever since. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.
Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.
The company under the brand T-Systems Slovakia s.r.o. has defined its mission as follows: "We give IT meaning".
As part of our strategic activities, we are transforming our company into a modern information and communications technology services provider stepping towards a future based on digital technologies. We implement these steps to move our business from a project-driven model (where we supply the required number of IT experts based on our customer's requirements) to an innovative and product-oriented company model (where we supply and manage products and services during their lifecycle at the customer).
We believe that such a transformation can succeed with the right employees who are constantly developing their skills and thus contributing to the professional image of our brand in the market.
Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.
The company under the brand T-Systems Slovakia s.r.o. has defined its mission as follows: "We give IT meaning".
As part of our strategic activities, we are transforming our company into a modern information and communications technology services provider stepping towards a future based on digital technologies. We implement these steps to move our business from a project-driven model (where we supply the required number of IT experts based on our customer's requirements) to an innovative and product-oriented company model (where we supply and manage products and services during their lifecycle at the customer).
We believe that such a transformation can succeed with the right employees who are constantly developing their skills and thus contributing to the professional image of our brand in the market.
Number of employees
1000 and more employees
ID: 4309036
Datum zveřejnění: 15.6.2022
2022-06-15
lokalita: Košice Pozice: IT Manager Společnost: Deutsche Telekom IT Solutions Slovakia
Spodní hranice mzdy (brutto): 1 150 EUR/month