Senior Problem Manager with German Language
Deutsche Telekom IT Solutions Slovakia
Place of work
Remote work
Remote work
Contract type
full-time
full-time
Wage (gross)
1 655 EUR/monthFinal salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1655 € /brutto.
1 655 EUR/monthFinal salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1655 € /brutto.
Information about the position
Job description, responsibilities and duties
In Incident and Problem Management Area:
• Error analysis and elimination
• Derivate measures in the event of an error
• Error cause analysis and elimination
• Documentation of errors and workarounds
• Development of workarounds through to error correction by the manufacturer
• Error analysis and elimination of interface problems, as well as communication with the interface partners
• Creation and implementation of hot fixes
In Monitoring Area
• Application, performance monitoring, interface monitoring
• Log file monitoring and evaluation
• Monitoring of data imports and documentation of license usage
• Event queue monitoring
• Derivation of measures
• Error analysis and elimination
• Derivate measures in the event of an error
• Error cause analysis and elimination
• Documentation of errors and workarounds
• Development of workarounds through to error correction by the manufacturer
• Error analysis and elimination of interface problems, as well as communication with the interface partners
• Creation and implementation of hot fixes
In Monitoring Area
• Application, performance monitoring, interface monitoring
• Log file monitoring and evaluation
• Monitoring of data imports and documentation of license usage
• Event queue monitoring
• Derivation of measures
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Language skills
English - Upper intermediate (B2) or German - Upper intermediate (B2)
Other knowledge
Incident management - Skillful
problem management - Skillful
problem management - Skillful
Personality requirements and skills
• have minimum 3 years experience in IT Problem and Incident Management
• speak German (B2) and English (B2)
• speak German (B2) and English (B2)
Advertiser
Brief description of the company
Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in January 2006 under the name T-Systems Slovakia and has been inextricably linked with this region ever since. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.
Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.
The company under the brand T-Systems Slovakia s.r.o. has defined its mission as follows: "We give IT meaning".
As part of our strategic activities, we are transforming our company into a modern information and communications technology services provider stepping towards a future based on digital technologies. We implement these steps to move our business from a project-driven model (where we supply the required number of IT experts based on our customer's requirements) to an innovative and product-oriented company model (where we supply and manage products and services during their lifecycle at the customer).
We believe that such a transformation can succeed with the right employees who are constantly developing their skills and thus contributing to the professional image of our brand in the market.
Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.
The company under the brand T-Systems Slovakia s.r.o. has defined its mission as follows: "We give IT meaning".
As part of our strategic activities, we are transforming our company into a modern information and communications technology services provider stepping towards a future based on digital technologies. We implement these steps to move our business from a project-driven model (where we supply the required number of IT experts based on our customer's requirements) to an innovative and product-oriented company model (where we supply and manage products and services during their lifecycle at the customer).
We believe that such a transformation can succeed with the right employees who are constantly developing their skills and thus contributing to the professional image of our brand in the market.
Number of employees
1000 and more employees
Contact
ID: 4625516
Datum zveřejnění: 9.11.2023
2023-11-09
lokalita: Remote work Pozice: IT Manager Společnost: Deutsche Telekom IT Solutions Slovakia
Spodní hranice mzdy (brutto): 1 655 EUR/month