ServiceNow Technical Consultant - Prague

Devoteam, s.r.o.

Place of work
Ovocný trh, Old Town, Czechia
Contract type
full-time
Start date
1.9.2021
Wage (gross)
From 40 000 Kč/month

Information about the position

Job description, responsibilities and duties

- Work on various projects such service portals, service desks, monitoring solutions, etc.
- Design, implement and integrate solutions e.g. ServiceNow for various areas such as ITSM, HR, Security, ITOM, CSM,...
- Consult with our clients and support them during the entire project life cycle
- Configure platforms according to the best-practices (using customization, javascript etc.)
- Work in Agile way – developing stories, attending stand-ups, etc.
- Set and optimize IT processes based on ITIL standards (release / incident / problem / change management)
- Create a technical documentation

Employee perks, benefits

- We value our consultants and consider their preferences when assigning projects
- Training and certifications in current and high-in-demand technologies and methodologies
- Transparent career path including mentoring
- Opportunity to travel abroad and meet our customers who are leading companies in EMEA region
- Unlimited contract
- Five weeks of vacation and sick days
- Flexible office hours and home office
- Great location - right in the centre of Prague (Ovocný Trh)
- Multisport cards, language courses, meal vouchers, team buildings and other company events, delicious breakfast and snacks and other benefits

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

IT

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

- Preferred knowledge of Application Development technologies (HTML, CSS, JavaScript, DML/SQL, Angular.JS, web services etc.)
- Experience with ITSM solutions such as ServiceNow, BMC HP/Microfocus, IBM is an advantage
- Experience with integrations is an advantage
- Soft skills – communication and presentation, analytical thinking, troubleshooting abilities and stakeholder engagement
- University degree in IT or considerable years of professional working experience
- Advanced English

Advertiser

Brief description of the company

Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity.

By combining creativity, technology and data insights, we empower our clients to transform their business and unlock the future.

With more than 25 years of experience and 10.000 employees across Europe and the Middle East, Devoteam promotes responsible technology for people and works to create better change.

Devoteam has been a ServiceNow Elite Partner since 2019 and was named Global IT Workflow Partner of the Year in 2021 and EMEA Elite Partner of the Year in 2023. In 2024, it was also named the EMEA Consulting and Implementation Partner of the Year.
ID: 4113349  Datum zveřejnění: 30.7.2021  Spodní hranice mzdy (brutto): 40 000 Kč/month