IT Process Analyst

Place of work
Bratislava, Slovakia
Contract type
Salary information
from 1500 EUR/month
*The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

Information about the position

Job description, responsibilities and duties

The IT Process Analyst is primarily responsible for analyzing and documenting IT and business processes. Helping to design, implement and facilitate process improvements. Design and monitor tools to track continuous process improvements.

-Implementation of standardized process and monitoring of process compliance.
-Implementation of standardized tools for continuous process improvements
-Business views of IT services, processes, assets, costs and budgeting.
-Creating and maintaining IT process documentation.

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Hard Skills:
-2+ years of work experience, especially in the area of IT or business analysis
-Experience in IT and IT service management.
-Experience with reporting and dashboarding tools
-Experience with ITIL, Prince 2, PMI, Lean, Agile, Kaizen is a plus
-Experience with project delivery is a plus.
-Experience with change management is a plus
-Business and process analysis skillset.
-Fluency in business and technical English is required.

Soft Skills:
-Structured, systematic and analytical thinking.
-Ability to solve complex problems.
-Flexibility, reliability, responsible approach.
-Good communication skills, self-reliance, self-confidence.
-Ability to discuss issues with technical developers as well as business managers.
-Good presentation and writing skills.
-Willingness to travel occasionally.


Brief description of the company

The beginnings of ESET date back to 1987, when two young programming enthusiasts, Peter Paško and Miroslav Trnka, wrote a program for the detection of one of the world’s first computer viruses. They did not know that they had created one of the most successful antivirus programs in the world – dubbing it NOD. In 1992, together with their mutual friend Rudolf Hrubý, they formally established ESET.

What started as the brainchild of a few friends has evolved into the most valuable international brand of any Slovak company. Today ESET’s NOD32 technology protects over 100 million users across the world.

This success did not come overnight. The company’s global success and growth was given a boost in 1998 with its first “VB100” award from the prestigious Virus Bulletin magazine. Since then, we’ve received this accolade more than 100 times.

Today, over 1,600 employees around the world drive the company’s success – a telling increase from 3 in 1987 and 135 in 2006. Almost 900 of them are based in Slovakia, the home of ESET headquarters.

Throughout the company’s expansion, we have stayed true to the principles on which we were founded, and we remain independent in order to continue to meet new challenges.

Number of employees

1000 an more employees

Company address

ESET, spol. s r.o.
Aupark Tower, 16th Floor, Einsteinova 24
851 01 Bratislava
ID: 3143295   Datum zveřejnění: 19.11.2018   Základní složka mzdy (brutto) a další odměny:   from 1500 EUR/month