Experienced UX Designer with Leadership/Managerial Skills

Would you like to define the User Experience for a global software company with more than 100 million users? The User Experience Team at ESET is looking for a talented experienced designer with experience leading a team, passion for innovation and the motivation to take the design and usability of our products, services, and related touch points to a new level.

ESET is a leading creator of security solutions and protects customers in 200+ countries and to continue to provide a world-class experience for our users, we are expanding our UX efforts and Team.

The User Experience Department at ESET operates globally from its headquarters in Bratislava. While the primary work location for this position can be in Prague, Brno, Bratislava, or Kosice, it involves regular travel to ESET Headquarters in Bratislava.

As a member of ESET’s global User Experience Team, you will utilize your previous experience to shape the future of ESET security products and services for our business customers around the world, including some of the most famous global corporations (airlines, banks, car manufacturers and others).

From Parental Control applications for families to Endpoint Detection & Response platforms for IT-forensics-experts, we provide a broad portfolio of interesting solutions to vastly different groups of customers. Our products are highly interconnected, run on all modern platforms such as Windows, macOS, Linux, Android, iOS, and the web and in many cases on more than one of those. ESET also provides many services to customers and partners which in turn are connected to our products.

As a member of the User Experience Team, you will work closely with other designers as well as stakeholders from technology, business, and other departments to define the best possible experience for our users.

You will have responsibility for buildings seamsless experience across one or more products, services and other relevant touch points and for leading one of our UX Teams working on our business solutions. You will participate in all parts of the design process including research, design, and validation.

This makes ESET an unusually interesting challenge for designers.

Based on your skills, interests, and projects, you will:

• Lead a team with 3-5 designers working on ESET B2B solutions

• Design user journeys, user flows, user interfaces around multiple touch points

• Conduct and evaluate qualitative user research

• Collaboratively iterate your designs with many different stakeholders

• Validate designs through usability testing and analytics

• Create Design Systems and UI Guidelines

• Play active role in all other UX activities driven by our team

For this role we are looking for:

• At least 4 years of experience with UX-related work

• 1+ year of proven team leadership and management skills

• Experience working on complex digital products

• Relevant education (UX, Interaction Design, Visual Communications, Architecture, Product Design or similar field)

• A proactive attitude and problem solving skills

• Ability to understand technical topics

• Great communication, cooperation, and presentation skills

• Fluent English (verbal and written)

Bonus points for:

• Experience with B2B products

• Experience with Service Design

• Experience with usability testing and analytics

• Proven managerial and leadership skills (5+ people)

Sounds interesting?

If you are interested in position, please send us work samples that you find relevant and are good representations of your skills.

When selecting the samples, consider these points:

• We’d like to see how you think and what your design process looks like.
• We especially like sketches, storyboards, scenarios, navigation flows, conceptual models.
• Explain how things work, how they are connected and why they are designed this way.
• For commercial or group projects, tell us what exactly your role and contribution was.
• Please do not send only shiny pixels without reasoning or process behind ;)

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