Localization Quality Manager - Polish Language (Ref. No.: R-32356)

Expedia Group

Place of work
Prague 8, Czechia
Contract type

Information about the position

Job description, responsibilities and duties

Looking to combine your excellent language, editorial and project-management skills, top-notch customer service abilities, and technology interests into one great job? The Localization Quality Manager position offers this mix in a fast-paced, multi-cultural and productive environment. The successful candidate will work together with our internal teams to allow all Expedia Inc. brands to operate with a truly global ‘Best in Class’ localization quality solution.

Job Description
• Be accountable for and own the quality of content and User Interface for Expedia Inc. branded sites in their specific language.
• Ensure their translation team follows GSO (Global Supply Operations) quality processes and necessary guidelines and instructions.
• Exhibiting strong leadership, this individual will create strong internal and external business relationships in support of business objectives, and lead a culture of continuous improvement and quality monitoring/ improvement.
• Responsible for liaising with the stakeholders regarding quality issues and establishing a solid review cycle, assessing the feedback from internal clients together with Project Managers.
• Ability to balance and prioritize multiple requests from various stakeholders across brands.
• Manage terminology, glossaries, reference materials and style guides for their specific language.
• Translation of locale specific content for Expedia Inc. branded websites
• Copywriting of Point of Sale specific marketing, merchandizing and promotional copy in native language.
• Translation and maintenance of Social Media content (Facebook, Twitter, etc.) as required by POS.
• Ensure all samplings and QA results are documented and reported to the necessary stakeholders. In the event of fails at sampling level, the Localization Quality Manager will need to decide on a series of actions to be taken to improve the quality.

What you’ll do

• Minimum 1 - 2 years in the ecommerce/localization industry.
• Writing/editing experience, preferably in e-commerce content development
• Degree in Translation/Linguistics/Computational linguistics or equivalent relevant experience
• Working knowledge of Translation Memory software and translation processes
• Experience of working in a global environment
• Good at handling people: team building, conflict resolution, stakeholder management, negotiation, and decision making.

Who you are
• Excellent organizational, communication and task management skills
• Ability to grasp technical concepts
• Problem solving
• Able to work independently
• Process improvement
• Presentation to variety of audiences.

Why join us:

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them the tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Language skills

English - Proficiency (C2) and Polish - Proficiency (C2)

Personality requirements and skills

Solid experience in the ecommerce/localization industry as a manager/senior team leader
Extensive writing/editing experience, preferably in e-commerce content development
Degree in Translation/Linguistics/Computational linguistics or equivalent relevant experience
Working knowledge of translation memory software and translation processes
Experience of working in a global environment
Very strong communication skills. Expertise in English written and spoken communication: e-mail, status reports, conference calls, proposals, etc.
Quality focused with experience of copywriting in their native language desirable
Ability to give clear, concise and constructive feedback
Critical Competencies:
Selecting & Building High Performing Teams


Brief description of the company

Why Expedia Group?
We are eager and energetic. We love the journey as much as the destination, being part of the team but staying true to ourselves. Life at Expedia Group is an endless adventure, full of opportunity, new experiences, meaningful bonds, and rewarding relationships.

Get to know our Amazing Brands
Our purpose is to bring the world within reach. We are among the largest technology companies in the world, and our work is solely dedicated to one of the most socially and economically important activities on the planet – travel. Our travel brands represent the world's most comprehensive selection of travel offerings. From personal to business, last minute to expenses, we’ve got it. These options are backed by industry leading technology and a worldwide team of passionate employees whose focus is creating the best travel experience.

Our Culture
We're a team of talented and diverse people from all over the world. We love solving problems and creating ideas — we learn, grow and succeed this way.

Do you want to come on an adventure? Careers at the heart of Expedia Group
At Expedia Group, we never stand still. With famous brands from trivago to Hotels.com, and 20,000 smart, talented people, we're already known all over the world for revolutionizing travel through the power of technology

Expedia Offices Prague:
• 750+ employees
• 27+ business languages
• 45+ nationalities
• Careers at Lodging (Hotel) Partner Services, Information Technology, Human Resources, Finance and Accounting, Creative / Content, Administration, Account Management and Others
• Location: Corso Court, Křižíkova 682/34a, CZ-186 00 Prague 8

Expedia Group and all its brands are proudly equal opportunity employers. All are welcome.
For more details: check lifeatexpedia.com and expedialpscareers.com

Number of employees

1000 and more employees

Company address

Corso Court Křižíkova 682/34a
186 00 Praha 8 – Karlín


Contact person: Jan Vorisek
E-mail: send CV
ID: 3423817  Datum zveřejnění: 24.1.2020