IT service desk analyst with English + German


Place of work
Prague, The Capital Prague
Contract type

Information about the position

Job description, responsibilities and duties

Do you want to use English and German on daily basis? Do you have experience in IT? Come to work for our Global Top Employer in IT and communications with office in Prague.

We are looking for IT Service desk analyst with English and German!

As a IT Service Desk Analyst you will be:
- Providing remote technical support to clients
- Level 1 support with the main focus on Data Centre Technologies
- Ticket coordination between client and partners
- Basic trouble shooting supporting Data Centre Technologies with focus on Linux and Windows Servers
- Working in enterprise environment - work on shifts- 24x7 rotation
- Technical coordination and preparation of technical documentation and reports

Employee perks, benefits

We can offer you:
- Great salary conditions + 10% annual bonus
- Educational courses and trainings for your personal and career development
- Relocation packages (flight tickets, acommodation...)
- Meal vouchers, contribution for public transport and pension insurance
- 5 weeks of holiday, 3 sick days
- Mobile phone, notebook

Company on whose behalf the position is being filled

Information technology, computer programming, web portals

Global Top Employer in IT and communications with office in Prague.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2) and German - Upper intermediate (B2)

Personality requirements and skills

You should have/know:
- Relevant working experience with IT help desk or call centre
- Fluent English and German
- Problem solving skills and be customer oriented


Brief description of the company

Experis is dedicated to connecting talented individuals with businesses and opportunities across a number of professional sectors, including IT, Finance, Engineering and Healthcare. We will work with over 80 percent of the Fortune Global 500 providing you access to a huge network of opportunities. Our consultants have deep industry knowledge and understand the challenges you’re facing. We’ll connect you to the roles that can help you accelerate your career.

The company is a holder of a licence to offer recruitment services.

Number of employees

50-99 employees

Company address

Na Florenci 2116/15
110 00 Praha
ID: 3268212   Datum zveřejnění: 16.1.2018