IT HelpDesk Technician with German and English – up to 53K!

Experis

Place of work
Prague, Czechia
Contract type
full-time

Information about the position

Job description, responsibilities and duties

As an IT Service Desk Analyst you will be a part of an applications support team. The opportunity of supporting various geographical locations around the globe will give you a chance to become an IT expert with an international background.

On top of that, you will have a unique possibility to shape and develop our client’s brand on the Czech market. You will be an essential part of our success and that is why your career progression is of paramount importance to us.

Role accountabilities will include:
• Recommendation of solutions and resolution of problems across variety of IT platforms to minimize the impact of IT changes on business
• Logging and tracking requests, maintaining history records
• Understanding computerized data entry systems and uses of these systems to track activities
• Maintaining composure in critical situations
• Working closely with other team members and supporting teams in resolving open issues
• Daily communication with customers via phone and email

Do not wait a second and send your CV to [email protected] right now to get an interview scheduled tomorrow. This is a unique opportunity on the market that will not repeat!

Employee perks, benefits

In return for that we will give you:
•The opportunity to work in a multicultural company.
•Stable employment and high standards of work.
•Competitive salary with attractive social fund and benefits.
•Career development within the global structure.
•Friendly and dynamic work environment.

Company on whose behalf the position is being filled

Information technology, computer programming, web portals

IT center

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1) and German - Advanced (C1)

Personality requirements and skills

Requirements:
• Speak fluent English & German. Fluency in other languages is an advantage.
• Previous experience in the IT help desk capacity or customer service background will be an advantage
• Experience in Lotus Notes troubleshooting will be an asset
• Strong customer focus, willingness to support
• Good general communication skills
• Good analytical problem-solving skills

Advertiser

Brief description of the company

Experis is dedicated to connecting talented individuals with businesses and opportunities across a number of professional sectors, including IT, Finance, Engineering and Healthcare. We will work with over 80 percent of the Fortune Global 500 providing you access to a huge network of opportunities. Our consultants have deep industry knowledge and understand the challenges you’re facing. We’ll connect you to the roles that can help you accelerate your career.

The company is a holder of a licence to offer recruitment services.

Number of employees

50-99 employees
ID: 3385815  Datum zveřejnění: 10.5.2018