IT Support Junior for a Dutch Company


Place of work
Prague, Czechia
Contract type

Information about the position

Job description, responsibilities and duties

Job description
The Junior MCR Operator is performing first line tasks as; stopping and starting systems/deamons, execute tasks according runbooks and monitoring the health status of systems/networks/applications.
• Ensure that systems, network and applications are properly monitored according to guidelines and procedures.
• Analyze and report events according to instructions and within SLA's.
• Operate and maintain monitoring tools.
• Acts according to guidelines, processes and common standards for services.
• Execute tasks and activities within responsibility of his/her relevant sub-team.
• Create and update work instructions.
• Maintain and contribute to MCR’s knowledge base.

Employee perks, benefits

What do you get in return?
• We strongly support personal and career growth
• Modern working environment in the center of Prague Anděl
• 25 days of vacation
• 3 sick days
• Meal vouchers
• Contribution to pension insurance, after 1 year contribution to public transport
• Multisport card
• 15 % Yearly bonus
• 24/7 support – extra pay for the night shifts

Company on whose behalf the position is being filled

Financial consultancy, intermediation of financial services and insurance

We were here as the first foreign insurance company and we have been here for 25 years.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

• Previous experience in IT / Tech support
• English level B2
• Strong communication skills
• Positive approach to problem-solving
• Analytical and process-oriented approach


Brief description of the company

Experis is dedicated to connecting talented individuals with businesses and opportunities across a number of professional sectors, including IT, Finance, Engineering and Healthcare. We will work with over 80 percent of the Fortune Global 500 providing you access to a huge network of opportunities. Our consultants have deep industry knowledge and understand the challenges you’re facing. We’ll connect you to the roles that can help you accelerate your career.

The company is a holder of a licence to offer recruitment services.

Number of employees

50-99 employees

Company address

Na Florenci 2116/15
110 00 Praha 1
ID: 3509453   Datum zveřejnění: 6.11.2018