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IT Helpdesk with French - Afternoon Shifts!
Experis
Place of work
Prague, Czechia
Prague, Czechia
Contract type
full-time
full-time
Wage (gross)
39000 CZK
39000 CZK
Information about the position
Job description, responsibilities and duties
Do you speak French and like sleeping longer in the morning?-) Then IT Service Desk Analyst role with afternoon shifts is perfect for you. You will work in IT world-known company from 2:30 pm to 11:30 pm Monday-Friday and provide IT support to colleagues in Canada.
Key Accountabilities:
• Providing First Level IT Support to customers in French language
• Lodging and tracking requests, maintaining history records
• Close cooperation with the other team members
• Communication via phone and email
• Daily use of foreign languages
• Location in the modern office near metro station
Key Accountabilities:
• Providing First Level IT Support to customers in French language
• Lodging and tracking requests, maintaining history records
• Close cooperation with the other team members
• Communication via phone and email
• Daily use of foreign languages
• Location in the modern office near metro station
Employee perks, benefits
• Competitive remuneration
• Attractive package of benefits (5 weeks of vacation, sick days, meal vouchers, cafeteria system, multisport card, relax room, refreshment in the office, etc)
• Initial training and support of your experienced colleagues
• Possibility for professional and personal development
• Work in a leading company with world-known name
• Amazing feeling of helping people.
• Attractive package of benefits (5 weeks of vacation, sick days, meal vouchers, cafeteria system, multisport card, relax room, refreshment in the office, etc)
• Initial training and support of your experienced colleagues
• Possibility for professional and personal development
• Work in a leading company with world-known name
• Amazing feeling of helping people.
Company on whose behalf the position is being filled
Information technology, computer programming, web portals
Leader in IT solutions for 60+ years whose global talent, leading digital IT services and solutions network help clients transform digitally and seize opportunities for better business outcomes.
Leader in IT solutions for 60+ years whose global talent, leading digital IT services and solutions network help clients transform digitally and seize opportunities for better business outcomes.
Requirements for the employee
Candidates with education suit the position
Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Educational Specialization
IT
Language skills
English - Upper intermediate (B2) and French - Upper intermediate (B2)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
• Very good French and English for communication with end-users from Canada
• Previous relevant experience or skills from customer support is an advantage
• Candidates without relevant experience but with great interest in IT support are welcome as well.
• Customer-oriented, good problem-solving skills
• Previous relevant experience or skills from customer support is an advantage
• Candidates without relevant experience but with great interest in IT support are welcome as well.
• Customer-oriented, good problem-solving skills
Advertiser
Brief description of the company
Experis is dedicated to connecting talented individuals with businesses and opportunities across a number of professional sectors, including IT, Finance, Engineering and Healthcare. We will work with over 80 percent of the Fortune Global 500 providing you access to a huge network of opportunities. Our consultants have deep industry knowledge and understand the challenges you’re facing. We’ll connect you to the roles that can help you accelerate your career.
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
Number of employees
50-99 employees
ID: 3569836
Datum zveřejnění: 4.1.2019
2019-01-04
lokalita: Prague Pozice: Administrative Worker, Official, Customer Support Specialist, Helpdesk Operator, IT Network Administrator, IT/Technical Support Specialist Společnost: Experis
Základní složka mzdy (brutto) a další odměny: 39000 CZK