IT Helpdesk in GER - part- or full-time remote night shifts!

Experis

Place of work
Remote work
Contract type
full-time, part-time, trade licence

Information about the position

Job description, responsibilities and duties

Do you have some skills from IT Helpdesk or Application Support? Do you speak German and English well? Then we have a great opportunity to satisfy any requests, as you can choose shifts and number of working hours:

1. Full-time work with day-time shifts (from Monday to Friday, 8 hours/day)
2. Full-time work with night shifts Monday-Sunday (3-4 shifts a week from 7 pm to 7 am). REMOTE
3. Part-time work with night shifts Monday-Sunday (each shifts from 7 pm to 7 am). REMOTE
It is necessary to attend 2-weeks training on-site.

• This is a combination of the First & Second Level Support to the end-users
• Solving issues related to computer software and hardware and mobile devices
• Lodging and tracking requests, tickets
• Communication via phone and email
• Daily use of German (customers) and English (colleagues) languages
• Location in the modern office near metro station

Employee perks, benefits

• Competitive remuneration
• Attractive package of benefits (special leaves; meal, birthday & sport vouchers; learning opportunities; mobile phone and laptop; etc.)
• Work in a stable company with friendly environment
• Amazing feeling of helping people
• Daily use of foreign languages
• Further development and learning

Company on whose behalf the position is being filled

Information technology, computer programming, web portals

An international company with the headquarter in Switzerland which provides services and solutions in IT and Engineering in many European countries.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2) or German - Upper intermediate (B2)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

• Native or at least C1 German + B2 English
• Previous relevant experience or IT knowledge (hardware and basic software knowledge – OS, Office, Communication apps, computer skills)
• Customer-oriented, good problem-solving skills

Advertiser

Brief description of the company

Experis is dedicated to connecting talented individuals with businesses and opportunities across a number of professional sectors, including IT, Finance, Engineering and Healthcare. We will work with over 80 percent of the Fortune Global 500 providing you access to a huge network of opportunities. Our consultants have deep industry knowledge and understand the challenges you’re facing. We’ll connect you to the roles that can help you accelerate your career.

The company is a holder of a licence to offer recruitment services.

Number of employees

50-99 employees
ID: 3586868  Datum zveřejnění: 25.1.2019