Payroll & Benefits Specialist

GE Global Operations

Place of work
Prague, Czechia
Contract type
Wage (gross)
1 467,83 - 1 541,22 EUR/month

Information about the position

Job description, responsibilities and duties

Essential Responsibilities:
Partnership with local/regional HR, Payroll, Comp&Ben and Finance CoE and in-country Teams (15%)
• Develop a strong working relationship with the local/regional HR, Payroll, Compensation&Benefits and Finance CoE and in-country communities through proactive facilitation & improvement of payroll & benefits processes, ensuring effective communication and early identification of requirements & any service issues
• Act as first point of contact towards Country/Account e.g. handle questions, ad hoc requests, problems, issues and escalations of assigned Country/Account

Refinement of Pay&Ben Process & Provision of Process Expertise (5%)
• Proactively seek customer feedback to identify areas for process improvement, standardisation and productivity within assigned process. Participate in and support related projects.
• Work closely with Account Manager colleagues and Team Leader on country or global level changes
• Advise on complex questions/requests from the EEs or HR community concerning the area of expertise in a professional, courteous & timely manner

Oversight of Payroll & Benefits Service Delivery for Assigned Business/Country (5%)
• Monitor service delivery metrics and third-party supplier performance in relation to the assigned country and GE Business
• Measure client satisfaction and develop & communicate action plan to mitigate any operational risk or to resolve escalated issues (NPS-detractor cases and escalations)

Payroll & Benefits Administration (75%)
• Consistently follow defined Payroll & Benefits processes, challenging steps that may not make sense / add value
• Provide & maintain process documentation in accordance with relevant labor legislation & Data Privacy regulations
• Coordinating payroll inputs & outputs ensuring highest standards of timeliness, completeness and accuracy for salary and other payroll related payments as well as compliance with relevant legislation
• Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with relevant legal and GE policy requirements
• Support the use of global payroll tools by country payroll operations and by providing ongoing maintenance, configuration, testing and access control

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1) or Czech - Advanced (C1) or Slovak - Advanced (C1)

Personality requirements and skills

• Experience of payroll and benefits process ownership role in a fast-paced, customer-oriented environment
• Process mind-set, understanding of core payroll and benefits operational processes
• Decisiveness, self-motivation and ability to work with minimal supervision
• Experience of driving strong performance from third-party suppliers & remote teams
• Ability to prioritise multiple tasks & work to deadlines
• Comfortable delivering against quantitative and qualitative performance metrics
• Solid analytical skills including the ability to identify trends and improving operational processes in a matrix organisation
• Fluency in Czech, Slovak and English, with polite, professional communication skills both verbal and written
• Ability to anticipate and resolve challenges
• Strong IT skills including Excel, Word, Outlook and Oracle or Workday
• Demonstrated organizational skills, high standard of accuracy, an attention to detail, and excellent follow-up skills
• Confidentiality & controllership mindset
• Supportive and enthusiastic team player, develop and maintain team and client
• Proven ability to work professionally & proactively with a remote client base

Desired Characteristics:
• HR Shared Service experience
• Experience of HR Admin or HR Operations (administrating staffing, employee benefits, on-boarding, off-boarding and various employee lifecycle processes)
• Project experience & accountability
• Operations Excellence
• Expertise
• Customer Focus
• Communication
• Influencing
• Initiative
• Self Confidence
• Project Leadership


Brief description of the company

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Company address

GE Global Operations
- Prague


E-mail: send CV
ID: 3915125  Datum zveřejnění: 22.5.2020  Spodní hranice mzdy (brutto): 1 467,83 EUR/month