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HR Operations Associate

Job Description

ABOUT US I WHO WE ARE

The General Electric Company (GE) is an American multinational company operating for more than 125 years. GE has long been a global leader in Healthcare, Power, Renewable Energy, and Aviation. Today, GE also leads in delivering solutions across Additive Manufacturing, materials science and data analytics.

Our People Operations is an HR process and administration organization of more than 180 employees. We are consolidating and delivering HR services for our different GE Businesses (eg Power, Renewable Energy, Aviation and Healthcare) for different European countries.

Our HR service portfolio is covering among others: Employee onboarding, - offboarding, Payroll, Personnel administration, Benefit administration, Employee query handling. We are dedicated to best class employee experience and make our Employees and HR community’s life easier by continuously looking for improvement and simplification opportunities in their moments that matter.

WE COUNT ON YOU TO:

You will be participating in one of the dedicated HR process where you will be handling Employee / HR queries and being involved in projects of improving/simplifying your respective process responsibilities. You will work closely with respective HR business partners for dedicated GE Business/Location and cooperating with Senior experts / owners of your responsible HR service process.
As an Associate / Advisor for Employee Lifecycle/Onboarding/ Offboarding process you will be:
  • Guiding employees through their lifecycle/onboading / offboarding / etc moments that matter by advising them in respective HR matters and completing administrative tasks in the internal HR systems. Understanding their questions and issues, advising them in a professional way and handling their queries in a timely manner
  • Creating respective documents that support the regulations of the country-specific legal environment
  • Ensuring excellent customer experience, which includes phone and chat support, employment related data changes and documentation in order to provide end-to-end customer care
  • Answering / and delivering service through a ticketing system
  • Being proactive in handling process gaps that you face and being involved to find a solution and participating in process improvements (we are keen advocat of Lean methodology when changing our processes for the better)

WE NEED YOU TO HAVE:

  • Fully professional Czech, Slovakian and English language knowledge both verbally and written
  • Ability to communicate effective through written and verbal communication and consistently deliver high quality customer service in a professional manner
  • Demonstrated effectiveness to prioritize between tasks with different deadlines, complexity
  • Proven ability to work professionally & proactively with a remote client base
  • Previous experience (minimum 1 year) in any Service Delivery center support or HR Contact/Service Centre or HR administration type of job is preferable
  • Ability to identify frequent customers / process issues and be able to suggest process, procedure and training improvement opportunities
  • Ability to work in Czechia: we do not sponsor Visa / work permits. Successful applicant will be legally eligible to enter into an employment relationship under the laws of Czech Republic

GE is committed to taking on the world’s toughest challenges. In order to fulfill that promise we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world´s brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles... people like you.

Additional Information

Relocation Assistance Provided: No


Inclusion & Diversity

We are passionate about creating an inclusive work environment. By valuing the ideas and contributions of a diverse workforce we help inspire others to grow, succeed, and raise the bar for everyone. Join us at GE Power, where results can be achieved by embracing a community of belonging.

About GE Steam Power

We are a trusted lifecycle partner for coal, oil and nuclear power plants around the world, delivering more value and flexibility at lower cost. When it comes to customers, our answer is YES. It may be a small word, but it’s an incredibly meaningful one, ensuring that we help keep the power on for everyone, everywhere. Here at GE, we’re working every day to transform the future of steam power—and helping our customers to create extraordinary outcomes for tomorrow and beyond. That’s the Power of Yes.

About Us
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GE (NYSE:GE) rises to the challenge of building a world that works. For more than 125 years, GE has invented the future of industry, and today the company’s dedicated team, leading technology, and global reach and capabilities help the world work more efficiently, reliably, and safely. GE’s people are diverse and dedicated, operating with the highest level of integrity and focus to fulfill GE’s mission and deliver for its customers. www.ge.com

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ID: 4206594  Datum zveřejnění: 19.11.2021