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HR Operations Associate
GE Power
Place of work
Prague, Czechia
Prague, Czechia
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Through ownership of HR administration activity, ensure a professional & proactive service to the GE Businesses as part of the People Operations team of Czech Republic & Slovakia.
Partnership with local/regional HR CoE Teams (10%):
• Develop a strong working relationship with the local & regional HR CoEs community through proactive facilitation & improvement of HR processes, ensuring effective communication and early identification of requirements & any service issues
• Follow-up on service delivery metrics including client satisfaction with special focus on accuracy and timeliness
• Develop & communicate action plan to mitigate any operational risk or to resolve escalated issues
• Support information and best practice sharing between the People Operations team and wider HR network
Refinement of Assigned Process & Provision of Process Expertise (5%)
• Proactively seek customer feedback to identify areas for process improvement, standardisation and productivity within assigned process/account. Participate in and support projects
• Work closely with Account Manager colleagues and Team Leader on country or global level changes
• Advise on questions/requests from the HR community concerning the area of expertise in a professional, courteous & timely manner
• Build and share knowledge of area of expertise by continuously keeping up to date with internal and external updates and changes
HR Administration and Payroll & Benefits Administration backup (85%)
• Deal with all customer enquiries in a professional, courteous & timely manner for the assigned country/process/business
• Consistently follow defined HR processes, challenging steps that may not make sense / add value
• Provide and maintain process documentation in accordance with relevant labor legislation & Data Privacy regulations
• Maintaining HR system database, ensuring highest standards of completeness, accuracy and compliance with relevant legislation
• Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with relevant legal and GE policy requirements
Partnership with local/regional HR CoE Teams (10%):
• Develop a strong working relationship with the local & regional HR CoEs community through proactive facilitation & improvement of HR processes, ensuring effective communication and early identification of requirements & any service issues
• Follow-up on service delivery metrics including client satisfaction with special focus on accuracy and timeliness
• Develop & communicate action plan to mitigate any operational risk or to resolve escalated issues
• Support information and best practice sharing between the People Operations team and wider HR network
Refinement of Assigned Process & Provision of Process Expertise (5%)
• Proactively seek customer feedback to identify areas for process improvement, standardisation and productivity within assigned process/account. Participate in and support projects
• Work closely with Account Manager colleagues and Team Leader on country or global level changes
• Advise on questions/requests from the HR community concerning the area of expertise in a professional, courteous & timely manner
• Build and share knowledge of area of expertise by continuously keeping up to date with internal and external updates and changes
HR Administration and Payroll & Benefits Administration backup (85%)
• Deal with all customer enquiries in a professional, courteous & timely manner for the assigned country/process/business
• Consistently follow defined HR processes, challenging steps that may not make sense / add value
• Provide and maintain process documentation in accordance with relevant labor legislation & Data Privacy regulations
• Maintaining HR system database, ensuring highest standards of completeness, accuracy and compliance with relevant legislation
• Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with relevant legal and GE policy requirements
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Advanced (C1) and Czech - Advanced (C1) and Slovak - Advanced (C1)
Personality requirements and skills
Essential
• Experience of an HR or HR Operations process ownership role in a fast-paced, customer-oriented environment
• Process mind-set, understanding of core HR operational processes
• Decisiveness, self-motivation and ability to work with minimal supervision
• Experience of driving strong performance from third-party suppliers & remote teams
• Ability to priorities multiple tasks & work to deadlines
• Comfortable delivering against quantitative and qualitative performance metrics
• Experience of analyzing and improving operational processes in a matrix organization
• Fluency in Czech, Slovak and English, with polite, professional communication skills both verbal and written
• Ability to anticipate and resolve challenges
• Strong IT skills including Excel, Word, Outlook and Oracle or Workday
• Demonstrated organizational skills, high standard of accuracy, an attention to detail, and excellent follow-up skills
• Confidentiality & controllership mindset
• Supportive and enthusiastic team player, develop and maintain team and client
relationships
• Proven ability to work professionally & proactively with a remote client base
Desirable
• HR Shared Service experience
• Knowledge & experience with Czech & Slovak local labor law
• Experience of administrating staffing, employee benefits, on-boarding, off-boarding and various employee lifecycle processes
Desired Characteristics :
• Operations Excellence
• Analytical
• Organized
• Expertise
• Customer Focus
• Communication
• Influencing
• Initiative
• Self Confidence
• Experience of an HR or HR Operations process ownership role in a fast-paced, customer-oriented environment
• Process mind-set, understanding of core HR operational processes
• Decisiveness, self-motivation and ability to work with minimal supervision
• Experience of driving strong performance from third-party suppliers & remote teams
• Ability to priorities multiple tasks & work to deadlines
• Comfortable delivering against quantitative and qualitative performance metrics
• Experience of analyzing and improving operational processes in a matrix organization
• Fluency in Czech, Slovak and English, with polite, professional communication skills both verbal and written
• Ability to anticipate and resolve challenges
• Strong IT skills including Excel, Word, Outlook and Oracle or Workday
• Demonstrated organizational skills, high standard of accuracy, an attention to detail, and excellent follow-up skills
• Confidentiality & controllership mindset
• Supportive and enthusiastic team player, develop and maintain team and client
relationships
• Proven ability to work professionally & proactively with a remote client base
Desirable
• HR Shared Service experience
• Knowledge & experience with Czech & Slovak local labor law
• Experience of administrating staffing, employee benefits, on-boarding, off-boarding and various employee lifecycle processes
Desired Characteristics :
• Operations Excellence
• Analytical
• Organized
• Expertise
• Customer Focus
• Communication
• Influencing
• Initiative
• Self Confidence
Advertiser
Brief description of the company
The General Electric Company (GE) is an American multinational company. For more than 125 years, GE has invented the future of industry. Today, GE is best known for its work in the Power, Renewable Energy, Aviation and Healthcare industries.
GE has pioneered technologies that have spurred world-transforming changes and improved the lives of billions. Our equipment and solutions are deployed in more than 64,000 aircraft (including GE and its joint venture partners) , 45,000 onshore wind turbines, 7,700 gas turbines, and more than four million healthcare installations.
We rise to the challenge of building a world that works.
GE has pioneered technologies that have spurred world-transforming changes and improved the lives of billions. Our equipment and solutions are deployed in more than 64,000 aircraft (including GE and its joint venture partners) , 45,000 onshore wind turbines, 7,700 gas turbines, and more than four million healthcare installations.
We rise to the challenge of building a world that works.
ID: 3863125
Datum zveřejnění: 4.2.2020
2020-02-04
lokalita: Prague Pozice: HR Business Partner, HR Coordinator, HR Generalist, HR Manager, HR Officer Společnost: GE Power