IT Product Manager

Global Blue Slovakia s. r. o.

Place of work
Vienna, Austria
Contract type
Wage (gross)
3 000 - 4 000 EUR/month14 salaries + bonus 10% from annual salary

Information about the position

Job description, responsibilities and duties


Are you interested in delivering great product features with your own Scrum team?
Are you keen to make a difference in the digitalization process and elevate our products to the next level?
Do you enjoy working with stakeholders from all over the world?
Are you looking for a new career opportunity in the fast-growing sector of tax free shopping?

If you answered YES to all, then keep reading as this may be the right opportunity for you!

Global Blue is the worldwide leader in the tax-free shopping industry. We are driving the digitalization of the full industry which includes the development of new innovative products which serve the most prestigious merchants around the globe.

In order to expand the capabilities of our product portfolio, we are looking for talented Technical Product Managers who will be part of an international Scrum team. On the one hand you are representing the business views by understanding market requirements inside the Scrum team and on the other hand the Technology function in front of your business counterparts with all your technical and technological expertise.

You will be responsible for building new products and enhancing and improving existing ones.

You will act as the bridge between business and technical teams, collaborating with other Business Units, Commercial, Engineering, Product and Technology teams to understand their needs and propose innovative solutions to fulfill them. The successful candidate must be able to establish a deep understanding of the business processes and rules in a short period of time.

Your products are shaped to serve the 40+ Tax Free Shopping markets from Europe, Asia, Africa to the Americas.

We are seeking for Technical Product Managers with expertise in the areas of:
- Point of Sale, Payment Terminals
- Self Service Kiosks
- Billing, Reconciliation, Invoicing, Transactional Processing
- Transactional payment systems: credit cards, real-time payments, e-wallets (Alipay and WeChat)
- Business Intelligence and Data

What will you do?
- Manage the entire technical product life cycle from strategic planning to tactical activities.
- Set the product vision, define the strategic direction of the product and roadmap
- Gather voice of customer - collect user/customer needs, analyse and define product, business processes and rules and technical requirements and determine specification.
- Own, prioritize and maintain the Product Backlog / Setting priorities of the features to be implemented and timetables and ensuring successful execution of the product implementation
- Act as a Product Owner in the Scrum team.
- Pre-sales support to Commercial/Business Unit in front of partners and customers.
- Monitoring competitive Product positioning and differentiation.
- Assess market feedback and drive further product evaluation and innovation.

Employee perks, benefits

What we offer in return:
- Work for fast- growing industry, leader in tax free shopping
- International environment, inspiring colleagues with more than 45 nationalities where English is the official working language
- State of the art office environment well connected to the public transportation system and with good infrastructure
- Employee benefits: flexible working time, training, well-being including discount for gym, meal vouchers, language courses etc.
- Team buildings – Summer party, team nights out, Christmas party, sport events etc.
- Referral bonus

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Educational Specialization

Computer Science or Engineering

Language skills

English - Advanced (C1)

Number of years of experience


Personality requirements and skills

What we expect from you?

University degree in Computer Science or Engineering OR relevant work experience with focus on software development
Experience required:
Senior Product Manager - Min. 5 years of experience in similar software Product Management role
Mid-level Associate Product Manager - Min. 3+ years of experience as Business Analyst /Product Owner/ Requirements Engineer (e.g. User Stories, BPMN, UML)
People management skills required for senior role (managing virtual and multi-cultural teams in multiple time zones)
Project management skills
Presentation skills
Experience working in an Agile environment ( Scrum)
Experience engineering/re-engineering business processes and rules with a strong technical focus and understanding of the technical architecture of complex and highly scalable applications
General knowledge of multiple infrastructure/application technologies including, but not limited to: Web applications/services, Windows Clients, Mobile Apps, User Interface UI technologies, Application development, SOA, Enterprise Databases (SQL) , Middle-ware, Transaction Processing
English language – fluent both verbal and written

Personal competencies:
Customer focus – able to understand and analyse customer needs and translate them into requirements
Organisational, planning skills, strong prioritization skills with ability to meet deadlines
Strong communication and presentation skills
Strong analytical skills
Strategic thinking
Quick learner
Independent as well as team player


Brief description of the company

Global Blue is the expert on international traveller shopping and spending. Today, the strength of our organisation and global presence enables us to provide over 63 000 travellers with Tax Free Shopping services every single day and we quickly became the global leader in Tax Free Shopping, facilitating the process for both merchants and shoppers.

Number of employees

200-249 employees

Company address

Global Blue
Apollo BC, Prievozska 4D, Bratislava
821 09 Bratislava
ID: 3814648  Datum zveřejnění: 20.11.2019  Základní složka mzdy (brutto) a další odměny: 3 000 - 4 000 EUR/month14 salaries + bonus 10% from annual salary