1st Line Level it Support with German

Hays Czech Republic, s.r.o.

Place of work
Olivova 4, The Capital Prague, Prague, Prague - East, Prague - West
Contract type

Information about the position

Job description, responsibilities and duties

Our client, the prominent international certification agency, is seeking a customer-oriented German speaking candidate with a positive attitude to IT. Because of further growth of the internal support, they are currently looking for a new team member to join their international IT Support team.

You should have fluent German and to be a motivated and customer-oriented individual. Previous experience in a similar position is a big advantage, IT background within SSC is preferred.

You would be responsible for the 1st line level support to all offices and home workers with a strong focus on a German speaking colleagues, you will carry out support via phone and emails and solve various problems related to the IT issues. On a daily basis you will be in intensive contact with you colleagues both via phone, e-mail and also by using the internal ticketing system.

Employee perks, benefits

Our Client offers a stable international environment, possibility of work in foreign languages and a competitive salary according to your previous experience. You can also expect on-going professional training and development.

Company on whose behalf the position is being filled

Other unlisted areas

International certification agency

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization


Language skills

German - Advanced (C1) and
English - Upper intermediate (B2)


Brief description of the company

Hays is a global leader in specialist recruitment, placing professional candidates in permanent and interim jobs.

The company is a holder of a licence to offer recruitment services.

Company address

Hays Czech Republic, s.r.o.
Olivova 4/2096
110 00 Praha 1