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Service Desk Analyst with German/Danish
Hays Czech Republic, s.r.o.
Place of work
Olivova 4, New Town, Czechia
Olivova 4, New Town, Czechia
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Our client, the prominent international IT service provider, is seeking a Service Desk Analyst with German or Danish to join their Prague team.
Your new role:
You will be the first point of contact for providing the support in German/Danish and English languages to employees working at the companies. You will handle incidents and service requests ranging from end user logon problems to functional support to business units.
What you'll need to succeed:
You are a perfect fit for this position if your German/Danish and English is on a communicative level. Also you should be a customer oriented person with a good understanding of Windows environment, any ticket management tool, network connections and devices, remote control, troubleshooting, software and hardware installation. It is an advantage if you either have previous experience in 1st level IT support or an education in IT.
Your new role:
You will be the first point of contact for providing the support in German/Danish and English languages to employees working at the companies. You will handle incidents and service requests ranging from end user logon problems to functional support to business units.
What you'll need to succeed:
You are a perfect fit for this position if your German/Danish and English is on a communicative level. Also you should be a customer oriented person with a good understanding of Windows environment, any ticket management tool, network connections and devices, remote control, troubleshooting, software and hardware installation. It is an advantage if you either have previous experience in 1st level IT support or an education in IT.
Employee perks, benefits
Our client offers an opportunity to work in a multicultural company in a friendly and dynamic environment. Among the other benefits are meal vouchers, a MultiSport card, cafeteria, flexi hours, Fresh fruit and tea/coffee in the office, etc.
Company on whose behalf the position is being filled
Other unlisted areas
International IT service provider
International IT service provider
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Educational Specialization
IT Support
Language skills
Danish - Advanced (C1) and German - Advanced (C1)
Advertiser
Brief description of the company
Hays is a global leader in specialist recruitment, placing professional candidates in permanent and interim jobs.
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
ID: 3320205
Datum zveřejnění: 30.4.2018
2018-04-30
lokalita: Olivova 4, New Town, Czechia Pozice: Administrative Worker, Official, Call Operator, IT System Administrator, IT/Technical Support Specialist Společnost: Hays Czech Republic, s.r.o.