Product Support Specialist with Polish

Hays Czech Republic, s.r.o.

Place of work
Prague, Czechia
Contract type

Information about the position

Job description, responsibilities and duties

Our very important client, the global company standing at the forefront of medical technology, is currently looking for a Product Support Specialist with Polish to join their international team in Prague.
Your new role
You will be responsible for providing medical product oriented support for customers from Poland. Mainly you will be responding to incoming inquiries (phone, e-mail) from customers concerning product operation, troubleshooting, warranty questions, etc. Moreover, you will be in charge of following up with troubleshooting, all related documentation.
What you'll need to succeed
As the successful candidates you should be an English speaking friendly, customer-oriented and empathetic person with at least 1+ year of experience in Customer Support. Fluent Polish (C1-C2) is a must. The Czech language is an advantage.

Employee perks, benefits

Our client offers the stable international environment and a great opportunity to develop your knowledge of a unique medical product. Among offered benefits are meal vouchers, home office, pension insurance etc.

Company on whose behalf the position is being filled

Hospitals, medical practice activities, other human health activities

The global company standing at the forefront of medical technology

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

Customer Support

Language skills

English - Advanced (C1) and Polish - Advanced (C1)


Brief description of the company

Hays is a global leader in specialist recruitment, placing professional candidates in permanent and interim jobs.

The company is a holder of a licence to offer recruitment services.

Company address

Hays Czech Republic, s.r.o.
Olivova 4/2096
110 00 Praha 1
ID: 3454376   Datum zveřejnění: 22.7.2018