Credit Controller

Hays Czech Republic, s.r.o.

Place of work
Prague, Czechia
Contract type

Information about the position

Job description, responsibilities and duties

Ensure customers pay within terms and conditions and escalate late payers or those with cash flow problems, proactively identify barriers to payment.
Proactive, frequent telephone and email communication with customers to build the relationship and ensure smooth cash collection.
Allocate incoming payments in the business system in timely manner.
Process customer claims.
Maintain customer ledgers in cleanest possible shape by matching credits and debits.
Develop customer specific solutions to automate/ improve process.
Ensure credit limits are appropriate, orders are released as authorised, and credit insurance conditions are in compliance with the company’s Credit Management policies.
Proactively develop relationship with clients as well as internal and external customers to facilitate business objectives. These contacts can include Finance, Accounts Payable, Purchasing, and Warehouse/Receiving Management.
Provide detailed analysis of customer issues – amount, root cause, immediate solution, and action plan for avoiding recurrence.
Produce management and client reports as required, co-ordinate and feedback business measures/ KPI reporting to the Client in-line with the contract.
Assist in monthly and other assigned reporting and provide monthly reconciliations.

Employee perks, benefits

Flexible working time.
5 weeks of vacation.
25 000 CZK Referral bonus.
Annual bonus in amount of one month wage.
Paid overtimes or spare leave instead.
Meal vouchers in amount of 90 CZK (40 CZK paid by company).
Language and other trainings for free.
300 CZK for Pension insurance.
Favored telephone tariffs.
Company events.
Discount for company customer's products.

Company on whose behalf the position is being filled

Financial consultancy, intermediation of financial services and insurance

An international company with positive culture based on a respect to the employees and their work.
Workplace in a new and very small shared office.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Language skills

English - Advanced (C1) and French - Advanced (C1)

Personality requirements and skills

Be fluent in French and have English on communicative level.
Have experience from SSC environment in the area of Finance & Accounting, Credit & Cash Collections or Customer Service.
Be highly competent in Microsoft Office – particularly MS Excel.
Have excellent communication skills – both verbal and written.
Be proactive, assertive, focused & target driven, problem solver.
Be resourceful, effective, flexible and customer focused personality.
Be a team player, friendly and outgoing, diligent and assertive.
Have practical approach to problem solving.


Brief description of the company

Hays is a global leader in specialist recruitment, placing professional candidates in permanent and interim jobs.

The company is a holder of a licence to offer recruitment services.

Company address

Hays Czech Republic, s.r.o.
Olivova 4/2096
110 00 Praha 1
ID: 3524805   Datum zveřejnění: 27.12.2018