Clearing Operations Officer

Hays Czech Republic, s.r.o.

Place of work
Prague, Czechia
Contract type

Information about the position

Job description, responsibilities and duties

Our international client, the company providing operations support of international customers from the financial industry, is currently looking for a Clearing Operations Officer to join their team of professionals in Prague.
Your new role
You will be the first point of contact and helpdesk for international customers from the financial industry, users of financial clearing software. You will be in charge of supporting any complaints and queries from the side of clients. Also you will provide the customer onsite trainings all around the world. You will be working in shifts and on public holidays.
What you'll need to succeed
As an ideal candidate you must be a highly customer-oriented and communicative person who has at least 1+ year of work/trainee experience in Customer Support/Banking/Insurance. Excellent knowledge of English is a must. Understanding of the functionality of financial markets is an advantage. You must have a work permit.

Employee perks, benefits

Our client offers not only workplace in a new office in the center of Prague but also a number of the benefits such as an yearly financial bonus, language courses for free, meal vouchers, public transport, subsidy for gym membership, home office, soft drinks for free and many other benefits.

Company on whose behalf the position is being filled

Other unlisted areas

The international financial company

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

Finance/Investment Funds/Stock Markets

Language skills

English - Advanced (C1)


Brief description of the company

Hays is a global leader in specialist recruitment, placing professional candidates in permanent and interim jobs.

The company is a holder of a licence to offer recruitment services.

Company address

Hays Czech Republic, s.r.o.
Olivova 4/2096
110 00 Praha 1
ID: 3560691   Datum zveřejnění: 20.3.2019