Technical Support Specialist with German

Hays Czech Republic, s.r.o.

Place of work
Praha, Czechia
Contract type
full-time

Information about the position

Job description, responsibilities and duties

Your new company
For our client, international provider of software solutions and fleet management, we are seeking candidates to join their IT department in Prague.

Your new role
You will be responsible for delivery and support of end-users via ticketing system, live chat and phone calls. You will be also responsible for interaction with customer, processing their information and responding to inquiries. Another responsibilities that you can expect: diagnoses and solution for hardware and software issues, identifying and escalating priority issues etc.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Employee perks, benefits

What you'll get in return
- Ability to work for international company
- 25 days of vacation
- 5 sick days
- Meal vouchers
- Pension Insurance Contribution
- Multi Sport Card
- Cafeteria at work etc.

Company on whose behalf the position is being filled

Information technology, computer programming, web portals

International provider of software solutions and fleet management.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)

Educational Specialization

Technology & Internet Services

Language skills

German - Advanced (C1) and English - Intermediate (B1)

Personality requirements and skills

What you'll need to succeed
We are seeking passionate IT candidates, who are willing to co-operate with others, communicate clearly and accurately. Ideally candidates that have experience in customer service, who are able multitask and able to work under pressure in dynamic environment.
You have to be fluent in English and also German language.

Advertiser

Brief description of the company

Hays is a global leader in specialist recruitment, placing professional candidates in permanent and interim jobs.

The company is a holder of a licence to offer recruitment services.
ID: 3595217  Datum zveřejnění: 7.2.2019