Travel Consultant with German language

Hays Czech Republic, s.r.o.

Place of work
Brno, Czechia
Contract type

Information about the position

Job description, responsibilities and duties

What will you do?
You will communicate directly with our customers via phone call, email or chat and help them in their travels. Most customers contact us about flight or booking details as well as our guarantee. However, sometimes customers might find themselves stranded at the airport not knowing what to do. You will provide them with answers, support, and solutions while committing to ensure an extraordinary customer experience.

What are we looking for?
It is useful if you have worked within customer service and extraordinary customer care is familiar to you
You have an excellent command of English (C1 level), both in spoken and written form
You are an advanced computer and Internet user and you can search for relevant information quickly
You have a calm and professional attitude at all times
You are willing to learn new things and you have the courage to face the impossible and turn it into possible
You are able to adapt to dynamic working environment, set your priorities and manage your time and work efficiently

Employee perks, benefits

Meal vouchers
Flexible benefits scheme (contribution to leisure time activities)
Free Multisport card
Quarterly financial bonuses dependent on overall company performance
Annual flight credit vouchers
A very friendly work environment (dogs are welcome, too)
A great team of young, passionate and fun-loving guys to work with
Relocation package
Exciting team-buildings and parties
Free refreshments

Company on whose behalf the position is being filled

Other administrative and support service activities

Company oriented in travel business, search engine for flight tickets

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

German - Advanced (C1) or English - Upper intermediate (B2)

Personality requirements and skills

We are looking for customer oriented individuals


Brief description of the company

Hays is a global leader in specialist recruitment, placing professional candidates in permanent and interim jobs.

The company is a holder of a licence to offer recruitment services.

Company address

Hays Czech Republic, s.r.o.
Hays, Moravské Náměstí 3
60200 Brno
ID: 3598052   Datum zveřejnění: 11.2.2019